Booking Agent
6 months ago
**Salary**: Competitive plus benefits
**Type of work**: Permanent
**Location**: Glasgow
About the role
We’re recruiting for Booking Agents to join our Aftersales Contact Centre in Glasgow.
Why choose us?
Basic salary of £22,000, with an OTE of over £28,000 dependant on experience
No late nights or unsociable hours
33 days’ annual leave with room to grow
Generous retail discounts
Maternity and paternity packages
Opportunities to continue training and progression
Private healthcare and sick pay cover
Life assurance
Clearly defined targets - and there aren’t many
Hours
**Full time**: Monday - Friday 8am - 5.30pm and every third Saturday 9am - 1pm.
Location
151 Kilbirnie Street, Glasgow, G5 8JH. Plenty of free onsite parking available
About the role
Experience a contact centre with a difference. We’re looking for Booking Agents to join us in our Glasgow contact centre.
You’ll be our customers’ first port of call when they need an appointment for servicing, MOTs or repairs in our network of garages. Our contact centre is primarily in-bound, and you’ll offer various add-ons which help our customers keep their car operating as it should. We occasionally call customers just as a reminder that they are due a service or MOT, and to offer a booking. We don’t believe in a hard sell, and customers are usually thankful for the reminder.
Day-to-day duties
Handling customer bookings by phone, WhatsApp and web.
Offering customers convenient options while their car is with us, like courtesy cars or a collection service.
Monitoring branch diaries to check for alternative booking solutions if a customer’s usual branch is busy.
Upselling routine maintenance like timing belts or coolant changes as per manufacturer guidelines.
Accurately recording customer information and updates and maintaining records of conversations and actions.
Essential skills
You’ll be able to look after our customers at the same time as you look after our business.
A passion to learn our systems and processes, although we make them as straight forward as possible
Confidence in handling challenging situations - some of the customers you speak to may not have had the best experience before speaking to you, and we need you to leave a positive lasting impression
Nice to have but not essential
We don’t mind if you’ve had no previous customer service or contact centre experience - we’ve got a fantastic training team and support network.
But if you do already have experience, you’ll be set to hit some seriously impressive bonus and commission payments each month.
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website.
**Benefits**:
Every Arnold Clark employee is entitled to a wide range of benefits, including:
Discount on new and used vehicles
Contributory pension scheme
Private medical insurance
Life assurance
-
Booking Agent
4 weeks ago
Glasgow, United Kingdom Traveling with Michaila Full timeRole DescriptionThis is a part-time remote role for a Booking Agent at Traveling with Michaila. The Booking Agent will be responsible for communication with clients, utilizing booking systems, providing exceptional customer service, sales activities, and negotiation with vendors to secure the best deals for travel experiences.QualificationsCommunication and...
-
Booking Agent
3 days ago
Glasgow, United Kingdom Stafffinders Full timeAre you currently working in hospitality but looking for a change? If you're eager to continue leveraging your exceptional customer service skills while saying goodbye to late nights and the routine of weekend shifts, this could be the perfect opportunity for you! We're offering a role that allows you to maintain your passion for customer care in a...
-
Booking Agent
1 week ago
Glasgow, United Kingdom Stafffinders Full timeAre you currently working in hospitality but looking for a change? If you're eager to continue leveraging your exceptional customer service skills while saying goodbye to late nights and the routine of weekend shifts, this could be the perfect opportunity for you! We're offering a role that allows you to maintain your passion for customer care in a more...
-
Booking Agent
2 weeks ago
Glasgow, United Kingdom CV-Library Full timeAre you currently working in hospitality but looking for a change? If you're eager to continue leveraging your exceptional customer service skills while saying goodbye to late nights and the routine of weekend shifts, this could be the perfect opportunity for you! We're offering a role that allows you to maintain your passion for customer care in a...
-
Booking Agent
5 months ago
Glasgow, United Kingdom Arnold Clark Full time**Salary**: £22,880 base salary with OTE of £30,000 plus benefits **Type of work**: Permanent **Location**: Glasgow About the role We’re recruiting for Booking Agents to join our Aftersales Contact Centre in Glasgow. Why choose us? Basic salary of £22,880 base salary with OTE of £30,000 No late nights or unsociable hours 33 days’ annual leave...
-
Booking Agent
6 months ago
Glasgow, United Kingdom Arnold Clark Full time**Salary**: Competitive plus benefits **Type of work**: Permanent **Location**: Glasgow About the role We’re recruiting for Booking Agents to join our Aftersales Contact Centre in Glasgow. Why choose us? Basic salary of £22,880 base salary with OTE of £30,000 No late nights or unsociable hours 33 days’ annual leave with room to grow Generous...
-
Booking Agent Music Industry
4 days ago
Glasgow, United Kingdom Ten Pound Records Full timeTen Pound Records are looking for a highly experienced booking agent or agency, from a Music Industry background.Must demonstrate results of working with tribute/cover acts and proven success in reaching new markets.If you are not from a music industry background, with experience of booking shows and tours for bands, you will not be considered.This role will...
-
Booking Agent Music Industry
7 days ago
Glasgow, United Kingdom Ten Pound Records Full timeTen Pound Records are looking for a highly experienced booking agent or agency, from a Music Industry background. Must demonstrate results of working with tribute/cover acts and proven success in reaching new markets. If you are not from a music industry background, with experience of booking shows and tours for bands, you will not be considered. This role...
-
Booking Agent Music Industry
6 days ago
Glasgow City, United Kingdom Ten Pound Records Full timeJob Description Ten Pound Records are looking for a highly experienced booking agent or agency, from a Music Industry background. Must demonstrate results of working with tribute/cover acts and proven success in reaching new markets. If you are not from a music industry background, with experience of booking shows and tours for bands, you will not be...
-
Booking Agent Music Industry
6 days ago
Glasgow City, United Kingdom Ten Pound Records Full timeTen Pound Records are looking for a highly experienced booking agent or agency, from a Music Industry background. Must demonstrate results of working with tribute/cover acts and proven success in reaching new markets. If you are not from a music industry background, with experience of booking shows and tours for bands, you will not be considered. This role...
-
Booking Agent Music Industry
7 days ago
Glasgow City, United Kingdom Ten Pound Records Full timeTen Pound Records are looking for a highly experienced booking agent or agency, from a Music Industry background. Must demonstrate results of working with tribute/cover acts and proven success in reaching new markets. If you are not from a music industry background, with experience of booking shows and tours for bands, you will not be considered. This role...
-
Booking Assistant
6 months ago
Glasgow, United Kingdom PCL Presents Full timePCL are looking for a booking assistant to join our team. This role is ideal for people with some booking experience who are looking to take the next step in the music industry and work on larger shows with bigger acts. The main responsibility of the role will be to assist the company director in booking shows across Scotland, including: - Working on venue...
-
Booking Agent Music Industry
7 days ago
Glasgow City, Scotland, Scotland, United Kingdom Ten Pound Records Full timeTen Pound Records are looking for a highly experienced booking agent or agency, from a Music Industry background. Must demonstrate results of working with tribute/cover acts and proven success in reaching new markets. If you are not from a music industry background, with experience of booking shows and tours for bands, you will not be considered. This role...
-
Estate Agent
6 months ago
Glasgow, United Kingdom Connells Group Full timeUncapped Commission, Career Progression We’re looking for a highly motivated **Estate Agent** / **Sales Negotiator **to complement our fantastic residential sales team in **Glasgow **working in our well known **Countrywide **estate agency. **Why join us as an Estate Agent** / **Sales Negotiator?** - Industry leading **training and development**: -...
-
Estate Agent
5 months ago
Glasgow, United Kingdom Allen and Harris Shawlands Full timeEstate Agent At Allen & Harris, part of the Connells Group, we’re looking for a highly motivated Estate Agent to join our team as a Sales Negotiator to complement our fantastic residential sales team in Shawlands. Uncapped Commission - Career Progression A quick look at the role In this role you will be helping people find their dream home by...
-
Trainee Estate Agent
6 months ago
Glasgow, United Kingdom Connells Group Full timeWe’re looking for a highly motivated **Trainee Estate Agent / Trainee** **Sales Negotiator **to complement our fantastic residential sales team in **Glasgow **working in our well known **Countrywide Scotland **estate agency. **Why join us as an Trainee Estate Agent / Trainee** **Sales Negotiator ?** - Industry leading **training and development**: -...
-
Estate Agent
4 weeks ago
Glasgow, Glasgow City, United Kingdom Slater Hogg & Howison Full timeJob Title: Residential Lettings ProfessionalWe are seeking a skilled Residential Lettings Professional to join our team at Slater Hogg & Howison, the largest estate and letting agent in Scotland. As a key member of our residential lettings team, you will be responsible for generating and booking valuations, conducting property viewings, negotiating...
-
Travel Agent
4 days ago
Glasgow, United Kingdom Plymouth Office Full timeTravel Agent Barrhead,East Renfrewshire £20 - 23K + Uncapped Commission.We are looking for an experienced Travel Consultant to join our team as an Travel Consultant You Will Get: Uncapped Commission ZERO threshold (earn on every holiday you sell) 34 Days Annual Leave About You: Proven experience within the role as a Travel Consultant Excellent communication...
-
Travel Agent
4 days ago
Glasgow, United Kingdom Plymouth Office Full timeTravel Agent Fort, Glasgow £20 - 23K + Uncapped Commission.We are looking for an experienced Travel Consultant to join our team as an Travel Consultant You Will Get: Uncapped Commission ZERO threshold (earn on every holiday you sell) 34 Days Annual Leave About You: Proven experience within the role as a Travel Consultant Excellent communication skills...
-
Experienced Estate Agent
6 months ago
Glasgow, United Kingdom Allen & Harris Estate Agents Full timeBenefits: Competitive Basic Salary - On Target Earnings (Uncapped Commission) - Career Progression - Company Pension Scheme - Car Allowance We’re looking for a highly motivated and **Experienced Estate Agent** to complement one of our fantastic residential sales teams in Glasgow. **What’s in it for you as our Experienced Estate Agent?** - Industry...