Civic Campus Business Administrator

1 month ago

Hammersmith, United Kingdom Hammersmith & Fulham Council Full time

Hammersmith & Fulham Council are committed to investing in their residents as we are currently creating a wide range of high-quality Apprenticeships that combine working in a great job, comprehensive training and development opportunities and a competitive salary.

The Civic Campus programme delivery provides a source of professional expertise to support with a variety of administrative functions aligned to the Civic Campus programmes and working with departments across the Council.

Please refer to the **Role Profile** for more information.

**Role Responsibilities**:
We’re a different kind of council, one that works with local people to find smarter more creative ways to take all of us forward.

That’s why we’re pioneering new approaches to revitalising civic life. And why we’re reimagining the tired old Town Hall, turning it into the first civic campus in the country - a public amenity set to become a vibrant entertainment, arts, business, education, and social destination.

You will be working in the busy strategic matrix team, supporting with a variety of administrative functions aligned to the Civic Campus programmes and working with all departments across the Council.

You will work in a supported learning environment within a local government setting where you will develop the skills and knowledge required for a Business support apprentice by working alongside experienced council employees. You will also complete a Business Administration Level 3 qualification which will enhance your knowledge, skills, and abilities and help you progress in your future career.

You will need to:

- Be responsible for administration and coordination in delivery of the Civic Campus programmes / projects.
- Support effective and efficient governance across all workstreams within the Civic Campus programmes.
- Provide a high level of administrative and office support to the Head of Civic Campus Programme Delivery, and other workstream leads at all meetings which can include various Board meetings.
- Setting up of meetings and ensuring that essential paperwork is completed in line with requirements of the programme, engage with employees of all levels to ensure accurate records are obtained.
- Active reporting, minutes taking and the administration of the programmes document management system (Teams / SharePoint)

**People Values**:
How we act defines who we are. At the heart of our organisation is a common approach to defining ‘who we are’. We are looking for people who can build this into everything they do.

**We are fair**

We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all.

**We are caring**

We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success.

**We are collaborators**

We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone.

**We are driven**

We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do.

**Recruiting for Attitude**:
Your skills and ability are important however, we recruit as much for attitude as we do experience. We are looking for people who have the following attributes:
**Complex problem-solving**
The ability to work within a complex system and find simple solutions and outcomes that deliver real change.

**Critical thinking**
The ability to challenge the norms through evidence-based approaches using both numerical and critical reasoning and thinking. You can rationalise decision-making and form views quickly and soundly from a range of sources.

**Creativity**

**People management**
You can get the best out of people. You have a coaching-style and drive through a commitment to personal and professional development. You are clear in your expectations and have exceptional feedback from your team about their working environment. You recognise and support people as individuals.

**Coordinating with others**
You have the knack of working well with others. You have an appreciation of your own presence and approach and can demonstrate how you have developed and continue to develop how you work with others. You can also recognise how others work, think, and feel to get the most out of collaboration.

**Emotional intelligence**

**Judgement and decision making**

**Negotiation**
You can demonstrate an understanding of the range of skills and techniques required to successfully negotiate with a range of other partners. This includes understanding how to structure and undertake successful negotiation on an organisational-wide level.

**Service orientation**
You must be unequivocal in your commitment and drive for outstanding service delivery. Both in terms of the quality of products and work delivered as well as the achieve

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