Medical Underwriter

1 month ago


Edinburgh, United Kingdom Lloyds Banking Group Full time

End Date

Thursday 27 April 2023

Salary Range

£38,232 - £42,480

Agile Working Options

Hybrid Working

Job Description Summary

Please see full description below

**Job Description**:
At Lloyds Banking Group, we’re driven by a clear purpose - to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.

With over five million customers, and having celebrated our 200th anniversary in 2015, Scottish Widows is one of the UK’s most trusted Life, Pensions, and Investments providers.

We want to ensure this success continues and grows, and in Insurance Customer Delivery we contribute to this success by providing critical services to our customers and supporting them with their insurance needs, whilst ensuring the customer is at the heart of our business.

The Group is striving to be the best bank for customers and to help Britain prosper. We're all responsible for the long-term success of the company - through our individual roles, activities, and achievements. Here in Insurance Customer Delivery, we provide critical services to our customers, supporting them with their insurance needs, along with a focus on ensuring the customer is at the heart of our business.

We currently have an exciting opportunity for a Medical Underwriter within our Scottish Widows Protect Underwriting team. Scottish Widows Protect underwriting is a key risk process to support business growth and provide a comprehensive underwriting service for our customers. Making the right decisions for our protection customers is key to supporting our Protection strategy and business growth and providing a superior support service.

Your strong written and oral communication skills will be paramount, to enable you to articulate the reasons behind your decisions to both customers and advisors. You’ll need to show care and empathy when liaising with our customers, ensuring you’re sensitive to their circumstances.

In return we'll offer you a comprehensive package including a generous pension, bonus, and a flexible benefit package you can shape to meet your lifestyle. This includes support for working from home, so we don’t necessarily need you to be in the office unless there is a clear purpose or business requirement.

So if you have the Underwriting experience we’re seeking then get in touch, we’d like to hear from you.

Key Accountabilities
- Ensure robust and accurate underwriting decisions are made and relevant underwriting evidence requested appropriate to the risk presented.
- Appropriate referral of evidence to Reinsurers, Chief Medical Officer and second opinion when necessary.
- Handle complex Intermediary and customer enquiries and verbal and written service complaints as necessary and in accordance with regulatory timescales and procedures.
- Deliver fair outcomes and ensure the customer is at the heart of the underwriting decision.
- Operate within personal underwriting authority levels and internal Quality Assurance framework.
- Provide technical underwriting support both internally and externally to include support with coaching and mentoring of less experienced colleagues.
- Communicate effectively and build and maintain relationships with all internal and external partners to ensure the right outcomes for all our customers. Build and maintain key wider business relationships and understand how underwriting fits into the bigger picture.
- Identify and drive opportunities for continuous improvement initiatives.

Skills / Knowledge
- Knowledge and experience of the Protection Market in a Life and Disability Medical Underwriter role.
- Understanding of medical terminology and ability to interpret medical information.
- Excellent written and oral communication skills to articulate reasons for decisions to our customers.
- Excellent relationship skills to liaise with Reinsurers, Chief Medical Officer, Intermediaries, and key partners.
- Excellent analytical skills.
- Ability for succinct and accurate records of underwriting summaries and decisions.
- Ability to take ownership of individual workload and ensure timely completion

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.


  • Medical Underwriter

    2 weeks ago


    Edinburgh, United Kingdom Royal London Full time

    Job Title: Medical Underwriter Contract Type: Permanent Location: Edinburgh, Glasgow or Homebased Closing date: 14th June 2024 We have multiple opportunities for Medical Underwriters to join our team! As part of the Royal London Underwriting team, you will be responsible for ensuring our customers consistently receive accurate and fair...


  • Edinburgh, United Kingdom Lloyds Banking Group Full time

    End Date Tuesday 25 June 2024 Salary Range £42,120 - £46,800 - We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary See Below **Job Description**: JOB TITLE: Senior Medical Underwriter - Scottish Widows SALARY: £42,120 -...

  • Life Medical Underwriter

    35 minutes ago


    Edinburgh, United Kingdom LegalAndGeneral Full time

    **Company Description** Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection,...

  • Head of Underwriting

    2 months ago


    Edinburgh, United Kingdom LendingCrowd Full time

    **The Role** As a key part of our expansion, we are looking for a dynamic and experienced Head of Underwriting to join our team. This is an exciting time in the evolution of our business as we seek to build on and embed our position as a quality provider of debt to UK SMEs. Reporting to our CEO, this is a role for an experienced people manager who will be...


  • Edinburgh, Edinburgh, United Kingdom Lloyds Banking Group Full time

    End DateSunday 09 June 2024Salary Range£0 - £0We support flexible working – click here for more information on flexible working optionsFlexible Working OptionsFlexibility in when hours are worked, Job ShareJob Description Summary.Job DescriptionJOB TITLE: Senior Manager, Claims and Underwriting StrategySALARY: From £80,000LOCATION: EdinburghHOURS: Full...


  • Edinburgh, United Kingdom Lloyds Banking Group Full time

    Senior Manager, Claims and Underwriting Strategy We support agile working Click here for more information on agile working options. Agile Working Options Agile Working Options Job Share; Flexibility in when hours are worked JOB TITLE: Senior Manager, Claims and Underwriting Strategy LOCATION: Edinburgh HOURS: Full time WORKING PATTERN: Our...


  • Edinburgh, United Kingdom Lloyds Banking Group Full time

    Description JOB TITLE: Senior Manager, Claims and Underwriting Strategy SALARY: From £80,000 LOCATION: Edinburgh HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About This Opportunity Playing an integral part across our...


  • Edinburgh, United Kingdom Lloyds Banking Group Full time

    Description JOB TITLE: Senior Manager, Claims and Underwriting Strategy SALARY: From £80,000 LOCATION: Edinburgh HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About This Opportunity Playing an integral part across our...


  • Edinburgh, United Kingdom Lloyds Banking Group Full time

    End DateSunday 09 June 2024Salary Range£0 - £0 We support flexible working - click here for more information on flexible working options Flexible Working OptionsFlexibility in when hours are worked, Job ShareJob Description Summary.Job DescriptionJOB TITLE: Senior Manager, Claims and Underwriting StrategySALARY: From £80,000LOCATION: EdinburghHOURS: ...


  • Edinburgh, United Kingdom Lloyds Banking Group Full time

    Description JOB TITLE: Senior Manager, Claims and Underwriting Strategy SALARY: From £80,000 LOCATION: Edinburgh / London HOURS: Full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites About This Opportunity Playing an integral part across our...


  • Edinburgh, United Kingdom Workingmums Full time €80,000

    End Date Sunday 09 June 2024 Salary Range £0 - £0 We support flexible working - click here for more information on flexible working options Flexible Working Options Flexibility in when hours are worked, Job Share Job Description Summary . Job Description JOB TITLE: Senior Manager, Claims and Underwriting Strategy SALARY: From £80,000 LOCATION: ...


  • Edinburgh, United Kingdom Lloyds Banking Group Full time

    Senior Manager, Claims and Underwriting Strategy We support agile working Click here for more information on agile working options. Agile Working Options Agile Working Options Senior Manager, Claims and Underwriting Strategy HOURS: Full time Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at...


  • Edinburgh, United Kingdom Workingmums Full time €80,000

    Sunday 09 June 2024 We support flexible working - click here for more information on flexible working options Flexible Working Options Senior Manager, Claims and Underwriting Strategy HOURS: Full time Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites Playing an integral...


  • Edinburgh, United Kingdom Aegon Full time

    Job Description Summary People are living longer than ever before, and we’re excited by the opportunities this brings. As a purpose-led business, we’re focused on supporting our customers as they navigate through new stages of their lives and all the moments that matter. We’re here for everyone who wants to make the most of their time on the planet...


  • Edinburgh, United Kingdom Aegon Full time

    Job Description Summary People are living longer than ever before, and we’re excited by the opportunities this brings. As a purpose-led business, we’re focused on supporting our customers as they navigate through new stages of their lives and all the moments that matter. We’re here for everyone who wants to make the most of their time on the planet...


  • Edinburgh, United Kingdom Phoenix Group Full time

    **Career Family, Level & Title**: UX Team, Intermediate, Senior User Experience Designer **Job Type**: Permanent **Hiring Manager**: **Closing Date**: As one of the UK’s Top Employers we’ve brought together businesses with long, successful histories and many strengths. More than ever, people need help and guidance from a company which is simple to deal...


  • Edinburgh, United Kingdom Aegon Full time

    Job Description Summary People are living longer than ever before, and we’re excited by the opportunities this brings. As a purpose-led business, we’re focused on supporting our customers as they navigate through new stages of their lives and all the moments that matter. We’re here for everyone who wants to make the most of their time on the planet...


  • Edinburgh, United Kingdom Phoenix Group Full time

    **Salary - **up to £23k plus annual bonus of 8%- 16% & 38 days holiday, excellent flex benefits package incl private healthcare, 10% non-contributory pension **Contract Type - **12-month Fixed Term Contract **Closing Date **7.2 **. **.23 **Job Contact - **0131 245 1000 Phoenix helps over 4.2 million customers plan for a brighter future. For us it means...

  • Account Manager

    3 weeks ago


    Edinburgh, Edinburgh, United Kingdom Marsh Full time

    We are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions.We have a fantastic opportunity for a CommercialAccount Manager to join our Commercial team located in our Edinburgh offices.This is the perfect role for someone with a...

  • Account Manager

    2 weeks ago


    Edinburgh, United Kingdom Marsh & McLennan Companies, Inc. Full time

    We are Marsh Commercial, a diverse community of colleagues, serving a diverse community of clients with insurance, risk management and employee health and benefits advice and solutions. We have a fantastic opportunity for a Commercial Account Manager to join our Commercial team located in our Edinburgh offices. This is the perfect role for someone with a...