Orthotics Administrator

2 months ago


Stanmore, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

**The main duties of the role include**: Monitor the Orthotics department reception desk/ phone to assist all patients and The successful candidate would be the central point of contact for patients and visitors attending Orthotics; promoting a positive corporate image and good patient care. To book, amend, cancel and reschedule appointments, in consultation with allied health professionals, patients, relatives and carers. To deal with frequent telephone enquiries, which often interrupt other tasks, in a polite and helpful way, forwarding calls to the correct extensions or taking accurate messages, ensuring they get passed. To process referrals and other documents, and to input data into paper-based and electronic.