Distribution Coordinator
5 months ago
**Job Summary and Primary Responsibilities**
If you work hard to deliver outstanding results and are passionate about making an impact in people’s lives, join our team of “A Players” and help change spine surgery. We are looking for a highly talented and innovative Distribution Coordinator to join the team.
You will be reporting to the Manager, Operations.
A medical background is not required but you will need a technical aptitude, a passion for learning and customer service, an eye for detail, a problem solver and a commitment to being part of a team and process that achieves successful patient outcomes.
Main Tasks and Responsibilities:
- Manage the distribution of loan sets to and from hospitals. Ensure loan sets are correct and complete for the required surgery.
- Prepare all necessary shipping documentation and ensure that shipments are tracked to destination.
- Pick, pack and customise instrument and implant sets according to the procedure requirements and surgeon preferences.
- Pick, pack & ship customer stocking orders.
- Schedule and plan for loan set movements in conjunction with customer service and hospital staff.
- Being aware of inventory shortages and coordinating with Customer Service on requirements.
- Conduct set audits and quality checks on loan sets as per established criteria and protocols
- Document and process all internal and external RMAs.
- Maintain key relationships and attend, as necessary CSSD visits.
- Conduct regular cycle counts and Inventory Audits to ensure inventory accuracy.
- Maintain solid working relationships with Sales and Operations team members
- Work closely with your manager to coordinate all relevant operational training, product knowledge sessions and internal processes improvements in distribution.
- Maintain the NuVa culture - positive and fast-paced, with a focus on providing exceptional sales support and customer care.
- Gain a thorough knowledge and understanding of all major NuVasive product areas.
**Required Skills / Capabilities**
- Previous experience working in an operations, logistics or distribution role with ERP knowledge would be preferable - but not essential.
**Education and Experience**
- The role involves heavy lifting and movement of the medical equipment, which can weigh up to 20kg.
For roles that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable).
NuVasive is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against on the basis of disability. The “EEO is the Law” poster options are available here. NuVasive's EEO policy is available here.
**Benefits**:
- Company pension
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Work Location: In person
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