See more Collapse

Workshop and Service Adminstrator

1 month ago

Knutsford, United Kingdom CRJ Services Ltd Full time

**Workshop and Service Administrator.**

**We offer competitive salary, full benefits package, enhanced holiday entitlements and working in a lovely countryside setting.**

**About us**

CRJ Services Ltd is a comprehensive waste, recycling and forestry equipment solutions provider, operating throughout the UK and Ireland. Renowned within our industry for quality, in both the machinery that we provide and the service that we deliver.

**About the role**

The role holder will support our engineering functions (Service and Workshop) with planning and administration duties. All aimed at ensuring our fleet of hire units and our customers own equipment is maintained in line with maintenance plans.

**What we are looking for**:

- Experience in a hire, workshop, engineering or heavy vehicle service industry would be an advantage but not necessary as full training given
- Excellent IT skills, particularly MS Excel and Word.
- Experience of using systems (e.g SAP, or industry specific such as our system Insphire)
- Confidence on the phone and extremely customer focussed.
- Great team worker and happy to work across departments.
- Resilience.
- Excellent planning and organisation skills.
- Methodical and conscientious.
- High attention to detail.
- Must have own transport due to our semi-rural location. Office based role. Must live in a commutable distance from Allostock, Cheshire

**Key Responsibilities and Job Duties**
- Monitor service schedules and arrange with customers in timely manner.
- Arrange planned servicing/maintenance with customers, own team and any third party providers.
- Co-ordinate parts and service kits for engineers, include deliveries to customer sites and our satellite parts depot(s). Co-ordinate own and third party engineers.
- Take incoming calls from customers to support the Service Controllers. Provides excellent customer experience in handling of these calls.
- Inputs and maintains all new machine manuals to central electronic system.
- Adds and maintains own and customer units on Insphire (CRJs main system) and various spreadsheets including service hours, machine hours etc.
- Monitors tracking systems on hire units to ensure working and that correct hours are being recorded for invoicing. Arrange any remedial actions to fix problems.
- Monitors telematic systems on own and customers units. Arrange any remedial actions to fix problems.
- Enters workshop jobs into Insphire from engineers’ paperwork. Preparing closure of jobs and invoices for sign off.
- Chasing up any outstanding paperwork and POs in order to complete the above.
- Produces regular reporting and information for the Workshop and Service Teams (e.g. breakdowns, units maintained to schedule, workshop downtime, customer call back logs, complaint resolution etc).
- Works with hires department to ensure information shared between the teams is accurate and timely.
- Supports the Service and Workshop Teams with range of administrative tasks including filing, photocopying, purchase orders etc.
- Supports the Senior Engineering Manager or Service Manager with any projects.
- Attends weekly and monthly meetings as required.
- Follow all processes relating the Department.
- Establishes and maintains good working relationships with other team members at CRJ. Particularly Service, Hires, Workshop and Parts Departments.
- Acts in accordance with CRJ Company Values at all times: One Team : Customer First: Deliver the Best.

**What we offer**
- Starting salary of £25,000 per annum.
- Holidays: 31 days (inc of bank holidays), plus enhanced scheme after 1 years service and your birthday off each year.
- Overtime: Offered outside core hours at 1.5 times basic rate.
- Hours: 8.30am to 5.00pm
- Employee Profit Share Bonus
- Death in Service Insurance and Employee Assistance Programme
- Flexible Working
- Product Training

**Salary**: £25,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Flexitime
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Profit sharing
- Referral programme
- Sick pay

Schedule:

- Flexitime

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Allostock: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Application deadline: 25/08/2023
Reference ID: workshop and service

We have other current jobs related to this field that you can find below

  • Workshop Controller

    3 weeks ago

    Knutsford, United Kingdom C&B Recruitment Full time

    **Workshop Controller Basic £31,000 - OTE £45,000 Company Car Prestige Main Dealer - Cheshire** C&B Recruitment are currently recruiting for an experienced automotive Workshop Controller to join a busy and well established Aftersales department in Cheshire. You will need previous experience working as an workshop controller/assistant service manager with...

  • Workshop Operative

    1 week ago

    Knutsford, United Kingdom Oliver Valves Full time

    WORKSHOP OPERATIVE / KNUTSFORD / COMPETITIVE SALARY+ GREAT BENEFITS Fantastic new opportunities for Workshop Operatives to join a long-standing, reputable family business. If you have a prior experience working in Warehouses, Workshops or Assembly Lines, then this could be perfect for you. Full training provided with real opportunities for progression. ...

  • Workshop Operative

    7 days ago

    Knutsford, United Kingdom Oliver Valves Full time

    WORKSHOP OPERATIVE / KNUTSFORD / COMPETITIVE SALARY+ GREAT BENEFITSFantastic new opportunities for Workshop Operatives to join a long-standing, reputable family business. If you have a prior experience working in Warehouses, Workshops or Assembly Lines, then this could be perfect for you. Full training provided with real opportunities for progression. ...

  • Workshop Operative

    7 days ago

    Knutsford, United Kingdom Oliver Valves Full time

    WORKSHOP OPERATIVE / KNUTSFORD / COMPETITIVE SALARY+ GREAT BENEFITSFantastic new opportunities for Workshop Operatives to join a long-standing, reputable family business. If you have a prior experience working in Warehouses, Workshops or Assembly Lines, then this could be perfect for you. Full training provided with real opportunities for...

  • Workshop Operative

    1 week ago

    Knutsford, United Kingdom Pioneering People Full time

    WORKSHOP OPERATIVE / KNUTSFORD / COMPETITIVE SALARY+ GREAT BENEFITS Fantastic new opportunities for Workshop Operatives to join a long-standing, reputable family business. If you have a prior experience working in Warehouses, Workshops or Assembly Lines, then this could be perfect for you. Full training provided with real opportunities for progression. ...

  • Workshop Controller

    4 weeks ago

    Knutsford, United Kingdom Sytner Group Full time

    Sytner Land Rover Knutsford are looking for bright, highly motivated, enthusiastic and experienced Workshop Controller to support the workshop manager in running an efficient and driven workshop. Our ambition is to provide our customers with an easy and enjoyable experience every time. We achieve this through having highly skilled people supported by...

  • Workshop Controller

    3 weeks ago

    Knutsford, United Kingdom Sytner Group Full time

    Sytner Land Rover Knutsford are looking for bright, highly motivated, enthusiastic and experienced Workshop Controller to support the workshop manager in running an efficient and driven workshop. Our ambition is to provide our customers with an easy and enjoyable experience every time. We achieve this through having highly skilled people supported by...

  • Workshop Mechanic

    2 weeks ago

    Knutsford, United Kingdom Trevor Farrington Limited Full time

    Due to expansion, we are seeking experienced energetic workshop mechanics to join our team of passionate professionals. We are looking for enthusiastic individuals with a passion for perfection and a drive to deliver quality work that exceeds our customers’ expectations. **WORKSHOP MECHANICS - CLASSIC CAR REPAIR & RESTORATION** - **Key...

  • Workshop Controller

    5 days ago

    Knutsford, Cheshire East, United Kingdom Sytner Group Full time

    Sytner Land Rover Knutsford are looking for bright, highly motivated, enthusiastic and experienced Workshop Controller to support the workshop manager in running an efficient and driven workshop.Our ambition is to provide our customers with an easy and enjoyable experience every time. We achieve this through having highly skilled people supported by industry...

  • Workshop Operative

    3 weeks ago

    Knutsford, United Kingdom McGregor Recruitment Full time

    WORKSHOP OPERATIVE **Starting salary £22,700 rising to £23,200 after successful probationary period** **Finish at 1pm every Friday!** Our client are a very well established and successful Manufacturing company who are looking to recruit a Workshop Operative to work at Head Office within a busy and supportive team. The environment is totally secure as...

  • Workshop Operative

    3 weeks ago

    Knutsford, United Kingdom McGregor Recruitment Full time

    WORKSHOP OPERATIVE **Starting salary £22,700 rising to £23,200 after successful probationary period** **Finish at 1pm every Friday!** Our client are a very well established and successful Manufacturing company who are looking to recruit a Workshop Operative to work at Head Office within a busy and supportive team. The environment is totally secure as...

  • Workshop Operative/Valve Assembler

    2 months ago

    Knutsford, United Kingdom Oliver Valves Full time

    Workshop Operative/Valve Assembler New opportunities for Workshop Operatives to join the top UK Valves manufacturing company. Full training provided and real opportunities for progression. Oliver Valves is the fastest growing and most successful family-owned valve manufacturer in the UK, and expansion into the sustainable energy sector is providing...

  • Service Advisor

    2 weeks ago

    Knutsford, United Kingdom Sytner Group Full time

    **About the role** We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Land Rover Knutsford. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to...

  • Service Advisor

    2 weeks ago

    Knutsford, United Kingdom Sytner Group Full time

    **About the role** We have an excellent opportunity available for a motivated Service Advisor to join our team at Bentley Manchester Aftersales. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to...

  • Service Advisor

    2 weeks ago

    Knutsford, United Kingdom Sytner Group Full time

    **About the role** We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Land Rover Knutsford. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing and keep the customer up to date...

  • Service Advisor

    2 weeks ago

    Knutsford, United Kingdom Sytner Group Full time

    **About the role** We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Land Rover Knutsford. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to...

  • Service Advisor

    2 months ago

    Knutsford, United Kingdom C&B Recruitment Full time

    **Service Advisor Basic £27,000 OTE £38,000+ (Uncapped) Prestige Main Dealer - Knutsford** C&B Recruitment are currently recruiting for an automotive Service Advisor to join a successful and well established aftersales team based in Knutsford. Previous experience working within an aftersales department in the motor trade is essential for this...

  • Customer Service Advisor Apprenticeship

    2 weeks ago

    Knutsford, United Kingdom Calex Automotive Recruitment Full time

    **Position Overview**: We are looking for a motivated individual to join Mangoletis Fiat as a Service Advisor Apprentice. This apprenticeship offers a unique opportunity to learn the ins and outs of customer service and vehicle maintenance coordination within the automotive industry. Under the guidance of experienced service advisors, the apprentice will...

  • Assembly Operative

    3 weeks ago

    Knutsford, United Kingdom McGregor Recruitment Full time

    ASSEMBLY OPERATIVE **Starting salary £22,700 rising to £23,200 after successful probationary period** **Finish at 1pm every Friday!** Our client are a very well established and successful Manufacturing company who are looking to recruit a Workshop Operative to work at Head Office within a busy and supportive team. The environment is totally secure as...

  • Heavy Plant Machinery Inspector

    4 weeks ago

    Knutsford, United Kingdom LWS Recruitment Services Ltd Full time

    **VAC: 450** **Plant Hire Machinery Inspector** **Based Knutsford** **Basic Salary £34,000 **Plus overtime at 1.5, company vehicle, profit share bonus, pension, company sick pay and much more. **Company** LWS Services are proud to be the chosen recruitment partner for a nationwide recycling plant hire company, who hire and sell quality machinery from a...