Head of Digital Product, Strategy and Architecture

2 weeks ago

Oxfordshire, United Kingdom Pearson Full time

**Head of Digital Product, Strategy and Architecture**

**Schools Consumer Services: Strategy and Technical Architecture**

**This role**:
This is a newly created role that will support Pearson Schools Qualifications and Workforce Skills Qualifications globally. This is a unique opportunity to join a significant and high-profile technology operation whilst driving transformation for the future and deliver an integrated digital business that supports teaching, learning and assessment and qualifications. You will be a top technical expert, and whilst schools, colleges and training providers are our primary customers, you will also need to develop the technology estate and operations to drive consumer value and support learners globally.

**Responsible for**:

- Creation of the Strategy and Roadmap for Pearson’s Schools Consumer Portfolio, including architectural design, data and systems integration, master data architecture, data analysis and workflows etc
- Design (Conceptual, logical, solution etc) and Delivery of Technical Architecture for As-IS and To-Be Consumer products and services
- Delivery of Pearson’s Consumer Portfolio, ensuring commercial services are consumer grade quality and market leading
- Alignment of the UK and International architecture, roadmap and technology stacks
- Alignment of the Consumer Services Portfolio with the Qualifications Portfolio
- Design and technical delivery of new products and services and innovation pilots

**Skills, Knowledge and Experience**:

- Experience of proactively seeking opportunities to digitally transform services in a competitive market
- Experience of shaping and influencing tech and digital strategy in a commercial organisation - setting strategies, patterns, standards, policies, roadmaps and vision statements
- Experience of designing and delivering user-centered solutions to the market at pace
- Experience of designing coherent Service Lines (multi-product and multi-system environments) to improve the user experience
- Lead technical architect and practitioner, inspiring other architects and business analysts to deliver the goals of the organisation
- Knowledge of Schools’ customer and user needs (teaching, learning and assessment)
- Knowledge of competitors and the global markets in which Pearson Schools Consumer Services operate
- Ability to work collaboratively with Consumer Services leaders and business leaders to co-create solutions to business problems
- Ability to work alongside Finance leaders to build compelling business cases for investment
- Ability to mediate between business leaders, corporate colleagues, suppliers and to communicate confidently senior stakeholders
- Ability to provide technical governance, aligned to wider governance such as enterprise architecture, budget, legal compliance, commercial constraints etc and to provide risk mitigation through assurance mechanisms
- Ability to turn business problems into technical design and decisions, including designing systems characterised by high levels of risk, impact, and business or technical complexity
- Ability to understanding how technology trends and practices in the marketplace can positively impact revenue opportunities

**Reports to: Consumer Services Director, UK and International Schools**

**Leadership Capabilities**

**Strategy and Direction**
- Direction and Purpose - Understands how one’s work contributes to Pearson’s vision and purpose.
- Critical Thinking - Uses logic and reasoning to analyze and deeply understand problems. Critically evaluates alternative solutions and conclusions.

**Performance**
- Drive and Execution - Takes responsibility to produce high quality work. Practices effective working strategies such as setting goals and monitoring progress towards goals. Clarifies expectations and seeks out resources needed to accomplish work.
- Collaboration - Develops constructive, cooperative, and trusting relationships with colleagues. Leverages technology to enable effective collaboration when needed, including working within dispersed/virtual teams.
- Communication - Communicates information and ideas clearly so that others understand. Leverages technology to better enable effective communication.
- Resilience - Embraces ambiguity and navigates disruption and change by being willing to let go of the normal way of doing things and pursues new directions with tenacity and persistence.

**Culture**
- Cultural competence, Inclusion and Belonging - Promotes safe and inclusive work environment where everyone feels like they belong.
- Emotional Intelligence - Displays sensitivity to other's needs and feelings, and practices empathy to build relationships. Attends to the various spheres of wellness in one’s life, including emotional as well as community, physical, and financial.
- Coaching and Feedback - Thoughtfully gives and receives feedback, including celebrating the successes of colleagues.
- Active and Continuous Learning - Practices curiosity by inte

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