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Administration and Enquiry Officer
3 months ago
**Hours: 20 hours per week**
**Contract Type: Permanent**
**Service Area: Customer Access and Improvement**
**Department: Sendias Bathnes**
**SEND Information, Advice and Support**
Sendias Bathnes (SB) is seeking a part time Admin and Enquiry Officer to join our small friendly team.
SB provides confidential and impartial information, advice and support to children and young people with special educational needs and/or disability (SEND) aged 0-25 and their parents. We provide support primarily around education but also health and social care as it impacts the child or young person’s access to education.
This is an interesting and varied role; no two days are the same.
You will be responsible for quality assuring the client database, collating data and work with the manager to prepare performance management reports.
You will research, create and post content on the SB social media accounts and website as well as assisting with a programme of collecting and reporting feedback and evaluations from service users and professionals.
In addition, the Admin and Enquiry Officer will provide support for volunteers and students undertaking work experience placements.
Ideally the post holder will have completed Level 1 IPSEA legal training. There is a requirement for the postholder to undertake Level 1 accredited legal training - this is an e-learning course followed by a one-day face to face training session.
Your main place of work will be the award-winning, modern Civic Centre in Keynsham, halfway between Bath and Bristol, easily accessible via car or public transport, with a train station 5 minutes’ walk away.
**Interested to find out more?**
**To apply**
Bath & North East Somerset Council has one overriding purpose - to improve people’s lives. We have four core values which shape every aspect of our working life and how we look to the future. These values are to be **Bold, Empowered, Supportive **and** Transparent**.
**As an equal opportunities employer, Bath & North East Somerset Council is committed to the equal treatment of all current and prospective employees and is opposed to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership.**
**Interview Date**:Week commencing 19.02.2024**
**Safeguarding Statement**:
The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment. As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.
As this post involves working within one of these groups, we will require a Disclosure & Barring Service check and/or subscription to the DBS online service. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
