Transport & Customer Service Co-ordinator

3 months ago


Castle Donington, United Kingdom Page Personnel Full time

An excellent opportunity in Castle Donington, Leciestershire
- Experienced professional in customer service and the aggregates sector

**About Our Client**:
Our client is a market manufacturing leader in their sector. The business current have three warehousing & production sites based around Derbyshire with a head office in Castle Donington in Leciestershire.. Now in their 52nd year of operation - the business has record year-on-year growth of 28% with headcount now expanding to 291 staff

The successful Transport & Customer Service Co-ordinator will report into the Logistics & Transport Manager on a daily basis at our Castle Donington site in Leciestershire. They will also be responsible for the following areas:

- Day to day responsibilities will include, but not limited to; daily checks on transport orders, shipment management, POD retrieval, and updating system.
- Daily checks on transport orders to ensure they have been collected and delivered in line with Customer requirements.
- Responsibility for MOT's, TACHO, RFL, Accounts, Fuel Cards and Driver information within a company wide fleet management systems.
- Working alongside the transport supervisor and supporting the day-to-day planning of vehicles.
- Booking in collections and deliveries.
- Liaise with drivers & customer service teams regarding ETAs and problem solving.
- Checking the driver paperwork is accurate and correct.
- Administration duties include extensive data inputting, filing, keeping staff records up to date.

**The Successful Applicant**:
As a Transport & Customer Service Co-ordinator you will need a background in general transport, warehouse and logistics - along with the following skills:

- 2+ years experience in transport, logistics and warehousing
- Experienced in customer service & customer contactCommutable to the Castle Donington area of Leciestershire.Great customer service skills
- Experience managing transport & compliance - such as Tachos, WTD, servicing etc.

**What's on Offer**:

- £26,000-£28,000
- 32 days annual leave
- Company profit related bonus
- Private healthcare insurance
- Comprehensive PerkBox Benefits Package


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