Driver/valeter

**Who we are**
We are a nationwide team working towards and guaranteeing the same goal: helping people after an accident. Our vision is to become the leading provider of Accident Management Services delivering service certainty at uncertain times.

We take care of people who have been involved in accident by:

- Fixing their car
- Providing them with a replacement
- Helping them recover their losses
- Making them feel secure

**How will you make a difference?**

Reporting into the Depot Manager the role of a Driver will oversee the delivery and collection of our fleet of replacement vehicles to our clients.

**What will the Driver be accountable for?**
- Your main role will be to deliver and collect our fleet of replacement vehicles.
- Providing a high standard of customer service by completing a thorough and detailed handover to ensure our clients are familiar with all aspects of their replacement vehicle.
- The use of public transport either to and/or from collection or delivery of vehicles.
- The use of electronic Tablets / PDA’s to complete and return our Credit Hire Agreement once signed by clients
- Responsible for the welfare of yourself and other road users.
- Assist on the valeting bay as required

**How will you make it happen?**
- Driving experience is essential plus a full UK driving licence.
- Excellent customer service; polite and courteous at all times.
- Exceptional communication and organisational skills
- Must to able to follow clear instructions
- Ability to work in a fast paced high pressured at times environment
- Excellent time management and good prioritising skills required
- Ability to work as part of a team and using your own initiative
- Availability to work 1 in 2 Saturdays and Bank Holidays

**Benefits & Rewards**:

- 25 days holiday + bank holidays
- Wellbeing day off
- Holiday buy scheme
- Staff car scheme
- Saving scheme - you save & we match
- Healthcare cash-plan
- Football season tickets - Man Utd, Man City & Sunderland FC
- Enhanced maternity & paternity
- Enhanced sick pay
- Free uniform
- Free car park
- Perkbox discounts site
- Social events
- Employee assistance programme
- Cycle to work scheme
- Eye care vouchers
- Pension scheme
- Bright office & breakout area
- Regular wellbeing and engagement activities
- Volunteering and charity opportunities

**What guides us?**

**E**mpathy
- We recognise and celebrate our differences
- We Trust each other and demand a culture where mutual respect is a given
- No one works harder for their customer

**D**riven
- We share a common goal
- We are driven to be the best that we can be, in all that we do
- Innovation and the spirit to continuously improve are what keeps EDAM driving forward

**A**ccountable
- Accountability is both an individual and collective responsibility
- Quality is a given
- We own our mistakes and we celebrate our successes

**M**aking it happen
- We are dedicated to excellence in all that we do
- My individual contribution makes a difference
- We grow through the building and sharing of knowledge

**We understand that we’re stronger together #oneteam**

So if you have the **EMPATHY**, the **DRIVE** and can take **ACCOUNTABLILITY** - **MAKE** it happen and click apply

**Job Types**: Full-time, Permanent

**Salary**: £21,800.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Sick pay

Supplemental pay types:

- Yearly bonus

Ability to Commute:

- Hitchin (required)

Work Location: In person