Hotel Receptionist

2 weeks ago


Maidstone, United Kingdom Intercity Hotels Limited Full time

**About us**

We are supportive, creative, social, and our goal is to aim to develop and improve each and every employee and to further their skill and effectiveness once joined our team. We aim to provide a fantastic guest experience.

Our work environment includes:

- On-the-job training
- Growth opportunities
- Lively atmosphere

**About you**:

- Organised, professional and friendly
- A desire to make sure our guests are made to feel comfortable and have a great experience
- Ideally will have worked in a hotel before or similar environment
- Able to multi-task and problem solve

**What you'll do**:

- Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns
- Answer the phone and direct calls to the appropriate person.
- Provide information about the hotel's location and amenities.
- Schedule conferences, dinners, and other events in accordance with guests' requests.
- Check in and check out guests in accordance with the hotel's procedures.
- Greeting new guests and ensure that their stay at the hotel is enjoyable throughout.
- Cashier balancing.
- Occasionally help out in bar and restaurant
- Word, Excel, Outlook

**Job Types**: Full-time, Permanent

**Salary**: £7.49-£10.42 per hour

**Benefits**:

- Language training provided

Schedule:

- 8 hour shift

Supplemental pay types:

- Tips

Work Location: In person


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