Schemes Technician

2 weeks ago

Cheltenham, United Kingdom TIME Appointments Ltd Full time

Time Appointments are excited to be working on behalf of a leading company in Cheltenham If you are an outgoing, driven and enthusiastic individual looking to become part of a new forward-thinking business then this is the company for you

This company have an exciting opportunity available for a diligent individual to join them as a Schemes Technician on a part time basis. The key purpose of this role is to support the Schemes Manager with managing compliant delegated authority scheme productsthat exceed customers’ expectations and are geared for growth and performance.

Please be advised this role is part time working 9.00am - 5.15pm 3 days a week.

Key Accountabilities will include:

- Ensure the schemes meet client needs and provides them with market leading cover.
- Build strong, mutually beneficial relationships with insurer partners.
- Identify new or alternative partnerships.
- Assist with queries from other team members and ensure referral to the Schemes Manager as necessary.
- Actively identify cross-selling/upselling opportunities across all schemes.
- Act as an additional technical underwriting resource for trading teams during busy periods.
- Promote awareness amongst team members of service delivery SLAs.
- Act as an ambassador for the business at external events.
- Actively support a culture of regulatory compliance.
- Support Compliance and Trading teams with complaints resolution.
- Support Compliance team with regulatory and internal product governance controls in the operation of schemes.
- Engage with the Claims team to ensure there is an effective feedback, loop and open lines of communication to ensure trends and threats to schemes are identified and addressed.
- Ensure computer records are accurate and in accordance with company guidelines and procedures.
- Liaise regularly with managers and team members relevant to the progression of the business.
- Ensure that CPD is actively maintained through various learning methods and record accurately.
- Maintain high standards of personal conduct, including to help promote a professional image of the business.

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