Dio - Facilities Officer

**Details**:
**Reference number**:

- 232713**Salary**:

- £26,350- + substantial pension and benefits**Grade**:

- Executive Officer**Contract type**:

- Permanent**Business area**:

- MOD - Defence Infrastructure Organisation - COO - Regional Delivery (South West & Reserve Forces Cadet Association)**Type of role**:

- Operational Delivery
- Property
- Risk Management**Working pattern**:

- Flexible working, Full-time**Number of posts**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Bovington BH20 6JAAbout the job

**Summary**:
Do you want to work for the Defence Infrastructure Organisation (DIO) and care for the Defence Estate? DIO enables Defence to live, work, train and deploy, all with sustainability in mind. From net carbon zero accommodations to runways for the F35 fighter jets; our outputs are unique in the UK and across the globe

**Job description**:
Could you be our new Facilities Officer (FO)? This is an opportunity for a hardworking and enthusiastic individual in a key customer facing role within the South West Region which requires an ability to deal with sensitive matters and handle the expectations of customers.

The job is high profile, exciting, varied and provides an opportunity to improve relationship leadership skills whilst working collaboratively with DIO colleagues, Industry Partners, our Customers’ and other Stakeholders.

The FO will work collaboratively with the Industry Partners and the end users, delivering successful outcomes as part of a team enabling DIO to ensure satisfactory outcomes. You will lead your team to deliver but will be expected to actively participate in delivery capability within your delegated powers; this is an exciting role with wide ranging requirements and plenty to engage your interest

This role plays a significant part in the delivery of services to our customers on a day-to-day and strategic basis focusing on optimising the use of and management of all property, buildings, and workplaces.

This role will oversee, deliver, or support all aspects of day-to-day hard & soft FM services, including contract and supplier management, in addition to the planning and delivery of an extensive maintenance/minor works programme acting as the key customer interface across their area/building working in a partnership of delivery through our supplier partner network.

The FO in this role is accountable for ensuring that their team adhere to and conform with all agreed DIO TLB processes and operating procedures. This role is involved in supporting the provision of service across the sub-area team and in working with the Supplier and other agencies to deliver five key tasks:

- providing assurance of service delivery and statutory compliance of the estate
- providing key stakeholder engagement and feedback on Supplier’s delivery
- performance management to ensure that the Supplier is providing the correct level of service against agreed indicators
- issue resolution to ensure that site-based delivery issues are resolved to maintain operation outputs, agreed Statements of Need (SoNs)

in-year programme delivery.

**About DIO**

View our YouTube video to see more about our work

**Responsibilities**:
As the Facilities Officer you will support your team; working with them to assure compliance relating to policy, instructions and guidance. Working to improve compliance, operational efficiency and the policy framework. Recording and managing risks and issues up the Governance chain regularly collaborating closely with assurance, DIO/IP teams

Building strong collaborative, professional working relationships both within your team, with other teams across DIO & the wider MOD, to provide the continued level of support needed across a diverse estate in support of Defence.

Supporting and participating in a culture of continuous improvement.

Collating information and preparing reports in support of reporting and assurance activities.

Providing support to maintain all DIO Business as Usual Operational Requirements & respond assist management requests to support changing departmental priorities.

**Licences**:

- Full UK Driving Licence required.**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Managing a Quality Service
- Delivering at Pace
- Leadership
- Changing and Improving
- Managing a Quality Service
- Delivering at Pace

**Benefits**:

- Highly competitive Pension Scheme
- Alternative working practices such as working from home
- 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
- Enhanced parental leave
- Most sites have free car parking, Sports & Social Clubs, Gym, on site shops and subsidised canteens

This post does not offer any assistance with relocation allowances.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertise