Head Housekeeper

1 day ago

Hayes, United Kingdom Courtyard by Marriott Heathrow airport Full time

Legacy Hotels and Resorts have an exciting opportunity for a head housekeeper at the Courtyard by Marriott, London Heathrow. The hotel boosts 244 bedrooms, extensive meeting, events and banqueting facilities and an iconic 6th floor leading edge food and beverage facility.

As a Head housekeeper, you will report to the hotel General manager & have the responsibility for the housekeeping team, driving the team to ensure the highest level of customer satisfaction by providing outstanding service at all times. Areas of responsibility include guest rooms, public areas, department storage areas and linen control.

**Your duties will include**
- Dealing with suppliers of linen, cleaning materials and guest supplies, such as soap, shampoo, etc.
- Controlling supply costs, as well as laundry, maintenance and wages
- Scheduling staff rotas
- Overseeing stocktakes, budgets and other paperwork, such as maintenance reports and safety audits
- Ensuring lost property is kept safely and returned to its owner
- Overseeing and directing the housekeeping team
**You should have**
- Previous housekeeping management experience, ideally within the local market
- The ability to nurture a good working relationship with other departments, such as reception and maintenance
- Excellent time management skills so you can juggle your many duties
- Attention to detail to ensure rooms are clean and inline with Marriott brand standards
- Health and safety knowledge as employees will need to be trained to use hazardous cleaning materials
- Knowledge of security protocol in case of emergency
This is a role will be direct employment with the hotel.

If you are looking for your next exciting role, we would love to hear from you.

No agencies at this time please.

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00-£35,000.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- On-site parking
Schedule:

- Weekend availability
**Experience**:

- senior housekeeping: 3 years (required)

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