Credit Control Assistant

4 weeks ago


Sheffield, United Kingdom Bestway Full time

_**We are looking for a Payment Processing Administrator to join our Finance team in Sheffield. This role will be instrumental in driving forwards the efficiencies and effectiveness of the team.**_

You will be assigned your own portfolio of retailers and clients. As part of a small team flexibility, tenacity together with excellent communication, organisation and time management skills will be essential.
- **The hours of work for this role are Monday - Friday 9am - 2.30pm.**_

**Your main responsibilities**
- Ensure all collection calls, letters and follow up actions are carried out to meet agreed SLA’s
- Cash Allocation, processing of bacs, card, cheque and cash payments
- Control and maintenance of Customer Sales Representative’s (CSR’s) daily banking via depots
- Answering incoming calls daily from CSR’s and the issuing of passwords to enable sales
- Answering incoming calls daily and processing card payments from both CSR’s and customers
- Chasing up of 1 in 1 out accounts via CSR’s that have gone beyond the maximum payment date
- Maintaining contact with clients to ensure invoices are clear for payment
- Resolving queries both internally and externally around outstanding invoices

**About you**
- Relevant experience working in a credit control role and ideally in a sales driven environment
- Ability to establish and maintain internal and external customer relationships at all levels
- Calm and professional manner
- Ability to influence and negotiate
- Team player with proactive positive attitude
- A systematic approach and an eye for detail
- Ability to make judgements on need for consultation and escalation
- Competent with Microsoft Office products especially Excel (Vlookups and pivot tables.)
- Experience of using finance systems

**Job Type**: Part-time
Part-time hours: 27.5 per week

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Sheffield, South Yorkshire: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Accounting: 1 year (preferred)
- bookkeeping: 1 year (preferred)

Work Location: In person


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