Customer Service/delivery Driver
6 months ago
**Immediate start required**
**The Role and Team**
You must be dedicated, hard working and willing to work through a steep learning curve to learn your rounds.
**Your usual working hours will be 40 hours per week Monday-Friday 7am to 3.30pm**
**Who are we**:
We are part of the Apetito Group an award winning, leading food producer for the health and social care sector, providing delicious, nutritious and sustainable meals for people in their homes or in care services.
**Responsibilities**:
- Be an ambassador for the company and always delivering with exceptional service
- Must have excellent time keeping with ability to manage time whilst delivering according to route plan guidance from office and customer delivery time schedules. - all customers have a delivery time slots that needs to be adhered too.
- Team player and willing to support other team members to achieve a common goal of excellent customer service.
- Have the ability to undertake pre-shift inspection of your van, to include, oil, water, tyres and full visual safety inspection.
- Driving style to be damage free and economical
- Clean and refuel your van as and when needed - a clean presentation of the van is essential.
- Customer focused and willing to contact the office with any discrepancies or delays
- Be willing to persevere whilst learning the round
- Customer confidentiality
- Rounds are an average of 55-65 drops per day
- Excellent Cash Handling experience, showing ability to cash up your round accurately at the end of each working day. With a tidy and comprehensive paperwork approach to support the office.
**Essential qualifications/Personal Qualities**:
- Evidence of commitment and stability
- Experience of multi-drop delivery role, with a customer focus mind
- Team focused
- Good knowledge of the Dorset area and surrounding villages
- Flexible approach to supporting other areas of the business when required
- A can do attitude whilst learning the role and in your day to day activities
- Full Clean UK Driving License for manual vehicle use
- Clear DBS (Disclosure & Barring) check prior to joining
- Proof of right to work in UK
- Physically fit as the role requires deliveries to addresses with several stairs. You should anticipate 10,000 + steps per day.
- Numerate & Literate with secondary level education completed at GCSE level or equivalent.
- Willingness to support the business growth with door drops to prospective customers
**Desirable**:
- Health & Safety training
- Knowledge of basic vehicle checking for safe driving style
**Job Types**: Full-time, Permanent
**Salary**: £11.00 per hour
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Blandford Forum: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Have a Clear DBS (Disclosure and Baring Service) check before joining
**Experience**:
- driving: 10 years (required)
- delivery driver (multi drop): 2 years (preferred)
Licence/Certification:
- CLEAN - UK Driving License (required)
Work Location: On the road
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