Breakfast Supervisor

4 weeks ago


Bishop's Stortford, United Kingdom DownHall Full time

**Job Title**: Breakfast Supervisor

**Reporting To**:Restaurant Manager / F&B Manager

**Purpose of the Role**:To provide consistent and timely Restaurant services.

To maintain high levels of customer care and to provide an efficient and professional service at all times.

**Commitment to Excellence: Every member of our team is expected to ensure that the hotel guests comfort, satisfaction and well being is catered for in a friendly, helpful, efficient and personalised manner at all times.**

**KEY RESPONSIBILITIES**:
**Job Function**:

- To ensure that while you are at work all duties are carried out as expected by the management team.
- Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift.
- Communicate effectively, both verbally and in writing, to provide clear direction to the Chef and staff.
- Observe performance and encourage improvement where necessary.
- Ensure staffing levels for all outlets are accurate based on hotel and outlet business levels. Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes.
- Ensuring that all steps of services as outlines in training materials are being followed on a daily basis.
- Ensure that all standards and hotel cash handling procedures are met.
- To ensure you work within the control system as set out by the Company.
- To understand and carry out prep lists given by the management team.
- To make the management team aware of any shortages in equipment and consumables as required.
- To be responsible for the possession of keys.
- To be aware of hotel security procedures and report any situation which seems out of place.
- To be efficient and professional whilst on duty and at any other time whilst on the premises.
- To respond to requests made by either a guest or manager.
- To carry out a full understanding and interpretation of function sheets and other information provided regarding the business activity in the week ahead.
- Assist with the provision for planned maintenance and to ensure the up-keep of department areas and equipment is maintained at all times.
- Assist with the implementation of agreed standards and the checking thereof.
- To display and set an example of leadership and team building skills at all times.
- Ensure you adhere to policies and procedures as set out in the staff handbook.
- Maintain cleanliness of all outlets on a daily basis.

**Own transport essential**

**Job Types**: Full-time, Part-time, Contract, Permanent

**Salary**: £21,840.00 per year

**Benefits**:

- Company pension
- Discounted or free food
- Gym membership
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Tips

Work Location: One location