Conditional Offer Clerk
1 week ago
Carmelite House, Norwich - Hybrid (Rota)
Full Time (37 Hours) - Permanent
£21,432 - £22,877 per annum
Friday 12 May 2023 at 5pm
An exciting opportunity has arisen to join our Central Ticket Office/Safety Camera team as a Conditional Offer Clerk. We process all minor traffic offences across Norfolk and Suffolk.
The main duties of the role include:
- Receiving and actioning information from camera technology systems and tickets issued by Police Officers
- Accurately inputting and processing all notices/tickets
- Preparing Single Justice Procedural files for offences that progress to court
- Answering enquiries by telephone and correspondence from the general public, police officers and other agencies
- General administration tasks to include filing, copying and dealing with incoming mail
- Viewing and verification of camera detected offences
- Preparing letters and reviewing correspondence taking appropriate action for dealing with the content
- Liaising with the Central Ticket Office Enquiry Officers for internal and external force enquiries and personal service of documents
- Any other duties that are commensurate with the role and grade as may be requested by line management
**It is essential that applicants meet the following criteria**:
- Experience of accurately inputting data to computerised systems
- Basic keyboard skills with experience of working with Microsoft Word
- Good verbal communication skills with experience with dealing with telephone enquiries
- Proven experience of organising and prioritising tasks effectively to achieve deadlines
- Demonstrate good numeracy and literacy skills
- Proven ability to work as effective member of team
**It is desirable that applicants meet the following criteria**:
- Previous experience within a police or legal environment
Hours of work are 37 per week Monday to Friday. This role has been categorised as suitable for hybrid home working on a rota basis. There will be a combination of home based and office-based working to be discussed at interview. This post is offered on a permanent basis.
Consideration will be given to whether the post can be delivered on either a part time or job share basis, in line with the organisational requirements of this role.
**Previous applicants need not re-apply, if you have been unsuccessful within the last 6 months**.
**About us**
**About you**
This will then be shortlisted using the role criteria. If you meet the criteria, you’ll be invited to interview. If you’re successful at this stage, you will be made a conditional offer of employment while you undergo the Vetting and medical process. You will only be made a final offer of employment once you have obtained the necessary security and medical clearance. Please note, you must successfully pass each stage of the process to progress to the next.
**Job Types**: Full-time, Permanent
**Salary**: £21,432.00-£22,877.00 per year
**Benefits**:
- Cycle to work scheme
- On-site parking
Schedule:
- Monday to Friday
Work Location: Hybrid remote in Norwich
Reference ID: L2979
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