Customer Assistant

7 months ago


London, United Kingdom Make Agency Ltd Full time

**Customer Assistant**
- Customer Assistant Responsibilities:_
- Assist customers with inquiries, product information, and order placement
- Provide exceptional customer service and ensure customer satisfaction
- Handle customer complaints and resolve issues in a professional and timely manner
- Maintain a high level of product knowledge to effectively address customer inquiries
- Process customer orders accurately and efficiently
- Upsell products and services to maximize sales opportunities
- Collaborate with team members to ensure a seamless customer experience
- Customer Assistant Experience:_
- Previous experience in a customer service role is preferred
- Strong organizational skills to manage multiple tasks and prioritize effectively
- Excellent phone etiquette and communication skills
- Ability to communicate effectively with customers from diverse backgrounds
- We offer competitive pay and a positive work environment. Join our team of dedicated Customer Assistants today_

**Job Types**: Full-time, Permanent

**Salary**: From £22,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus
- Quarterly bonus
- Yearly bonus

Work authorisation:

- United Kingdom (preferred)

Ability to Commute:

- London, EC2A 4HT (required)

Ability to Relocate:

- London, EC2A 4HT: Relocate before starting work (required)

Work Location: In person


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