Delivery Solutions Administrator

6 months ago


Watford, United Kingdom ASOS Full time

**Company Description**
We're ASOS. We blend our flair for fashion with our love of cutting
- edge technology, but more importantly were interested in how we can bring the best out of you.

We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgment, and channel your creativity into a platform used by millions.

Through our Fashion with Integrity strategy we are driving diversity, equity and inclusion across every aspect of ASOS and ensuring every ASOSer can be their authentic self at work. We want our people to be whoever they want to be, because we believe people who bring their best selves to work, do their best work.
**Job Description** (12 Month FTC) - Based in Leavesden, Watford**

**We are happy to consider both full time and part time hours for this role**

This is an exciting and challenging role, we require someone who is highly organised, has an eye for numbers and is confident with Excel. The main elements of the role will be financial data capturing, invoice processing, reporting, and working with our delivery partners to drive improving delivery solutions.

You will also own the claims process for successfully submitted Lost in Transits and claim back genuine cost for these parcels. You will review and fully investigate Lost in Transit (LIT) and CLR claims before submitting claims to carriers to recover cost. You will work proactively with our carrier network to challenge the number of rejected claims and to feedback to the Delivery Solutions Team weekly on successful claims acknowledged by carrier.

**What you'll be doing...**
- Recording latest parcel delivery status in relevant Excel Files.
- Work with global carriers closely to ensure a full investigation has taken place before a Lost in Transit claim is raised for a customer.
- Create all documentation and trackers needed to create a rolling 12-month holistic view of LIT claim by Carrier by week.
- Work closely with Delivery Solutions and Finance regarding reconciliation of credits/payments for claims & checking the weekly cost variance analysis report.
- Ensure that queries (from carriers and other internal teams) are responded to in good time.
- Ensure we have all the necessary information to enable ASOS to claim on all Lost in Transit orders.
- Tracking supplier weekly invoices and ensuring they are received in a timely manner and checking whether invoice summary data sets match with actual invoices.
- Running weekly reports to compare ASOS spending vs. supplier invoice.
- Investigating data discrepancies and resolving queries.
- Recording invoices in financial accounting system & raising purchase orders.
- Maintaining master files and rate cards.
- Working with the rest of the team on cost saving initiatives.
- Supporting the rest of the team with basic data reporting and analysis.

**Qualifications** We’d love to meet, someone who**
- Can thrive in an environment that is fast paced, and always changing and evolving.
- Financial acumen and interest in financial reporting
- Has excellent Excel skills (VLOOKUPs, SUMIFs, PIVOTs are essential)
- Is confident in making decisions.
- Capability to meet fixed weekly deadlines.
- Has confident communication skills, can work to deadlines and is always striving for continuous improvement.
- Ability to communicate with colleagues at all levels throughout the business.
- Methodical, accurate and extremely organised approach with a keen eye for detail.

**Some key skills that you need...**
- Great judgment and decision making.
- Able to negotiate and influence people.
- Good PC and typing skills.
- Excellent written and verbal communication skills.
- Able to work in a team - comfortable sharing ideas and suggestions as part of a group.
- Good attention to detail.

**Additional Information** What's in it for you?**
- Employee discount (hello ASOS discount)
- ASOS Develops (personal development opportunities across the business)
- Employee sample sales
- Access to a huge range of LinkedIn learning materials
- 25 days paid annual leave + an extra celebration day
- Discretionary performance related bonus scheme
- Private medical care scheme
- Flexible benefits allowance - which you can choose to take as extra cash, or use towards other benefits



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