Receptionist

6 months ago


West Midlands, United Kingdom HealthHarmonie Full time

**Who we are**

HealthHarmonie is a fast paced, growing healthcare organisation that operates from various locations across England. Headquartered in Birmingham, we were established in 2003 and have been growing ever since, in the ever-changing healthcare industry, developing our presence across the UK.

We work in partnership with a number of NHS Clinical Commissioning Groups nationwide to provide patients with access to community services closer to their home, these include; Diagnostic Ultrasound, Gynaecology Services, diagnosis and treatment of Dermatological conditions, Ophthalmology services and the provision of extended Minor surgery procedures.

**About the role**

As a Receptionist at HealthHarmonie, you will play a crucial role in ensuring the smooth and efficient functioning of our healthcare services. Your primary responsibilities will include:

- Greeting patients and visitors, creating a positive and welcoming atmosphere
- Responsible for keeping the reception area clean, organized, and well-maintained at all times
- Accurately inputting patient details into the Evolution system to maintain comprehensive records
- Assessing and prioritizing patient referrals based on urgency and medical need
- Contacting patients to schedule appointments
- Scanning and attaching referrals to the respective patient's file for easy accessibility

**Work Schedule and Location**
- You will work on a 5 out of 7-day schedule as our service operates seven days a week.
- Shift timings will generally fall between 7:00am to 7pm
- Your main base will be Zenith House, Highlands Rd, Solihull B90 4PD + covering other locations within Telford, Shrewsbury & Dunston.

**About You**
- ** MUST HAVE** a driving license and own vehicle to visit the multiple sites
- You should align with HealthHarmonie's core values, demonstrating compassion, motivation, attentiveness, integrity, and a commitment to excellence.
- Prior reception and administration experience is preferable, however we welcome applicants who display a strong passion for providing high-quality care and take pride in their work, and we will invest in your training accordingly.

**Expectations**
- As a successful Receptionist, you will have the opportunity to make a meaningful impact on our business and help our patients, fostering a promising career path within our company.
- Before commencing your role, you must fulfill legal eligibility requirements to work with us, including a successful disclosure check from the Disclosure and Barring Service (DBS) and the provision of your right to work documentation during the interview stage.
- Your training will begin with a corporate induction followed by shadowing an experienced team member, ensuring you gain the necessary skills and knowledge for the role. Full attendance during the training period is essential.


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