QA Tester, Uk

2 weeks ago

London, United Kingdom Guestline Full time

**About Guestline**

We craft thoughtful products that help_ hoteliers _effortlessly welcome and manage their guests. We’re central to the lives of thousands of_ hotels _and their fantastic staff around the world. Our customers interact with our user-friendly and intuitive software in many areas of their working day, at any time and any place. We’re here to make their lives more enjoyable, more productive and to enable them to provide a better service to their customers or as we call it: More GuestTime. It’s this relationship that we help build between_ hotels _and their guests that mean we have vast scope for innovation, disruption, and enhancement every step of the way.

It’s been an unprecedented time for hospitality and during these turbulent times we are proud that we have pulled together to support our valued customers whilst continuing to attract new customers. The hospitality industry has weathered a difficult storm and we remain committed to helping_ hoteliers _leverage the power of technology to streamline their operations and provide a memorable guest experience.

**It’s not just about the technology**

Our team is diverse, filled with ambitious and creative minds, spread across the UK, Europe, and Asia with customers in 25 countries, across 5 continents. Our history guides us and gives us a great position in the market, but it’s our innovation and international expansion that will keep us successful. Don’t just take our word for it, every 10 working hours a new_ hotel _goes live with Guestline.

Yes, technology and solutions are our thing, but what makes us different is we love to show our customers the humans behind the computers. We're all about personable technology, we give our customers the systems and advice they need to enhance guest experience and make their operations more efficient. Through this approach we have been awarded ‘Best Technology Product’ from Boutique_ Hotelier _and Travolution.

**The Team and QA Tester role**

As an integral member of our dedicated QA Team, you'll be collaborating with diverse and highly skilled international Engineering & Product teams based across Europe. Embedded within an agile Development Team for our EPOS product, you'll own the manual test process, ensuring and advocating for efficient, quality testing.
To be successful in this role you'll have sound knowledge of the software development cycle and value how quality testing plays it's part to ultimately ensure our customers receive the best product possible

**What you'll be doing**
- Own and be an advocate for the team’s manual test processes
- Be an integral part of an Agile Development team - EPOS
- Ensure fast-paced, quality bug-fix testing matches customer expectations of robust quick fixes
- Add value to basic testing processes
- Collaborate with Development and Product Management colleagues to ensure new or enhanced features receive thorough manual testing prior to automation
- Be able to interpret test results and liaise with the Development and Product Teams to ensure issues are dealt with swiftly
- Be prepared to learn Automation Skills
- Continuously improve our product, process, and tools

**About you**
- **You know how to do this** - you'll be a skilled IT-User who understands the Software Development Cycle and appreciates how testing fits in. Coding experience would be useful but not essential. A high level of competency in MS Office products is essential
- **You value quality** - you'll be a passionate proponent of quality testing and strive to ensure our customers receive only the best product
- **You’re agile** - willing to wear different hats depending on team/product needs
- **You’re bold and prepared to drive change** - You use learning techniques, soft skills and lead by example to inject new ways of thinking wherever needed
- **You can work autonomously** - once given a project you can tackle the bulk of it taking input and feedback but making it your own through to successful conclusion
- **You’re unwaveringly customer-focused** - you put a customer lens on all that you do. You have the ability to understand the problems of our target customers and translate them into actionable insights

**Guestliner Benefits**

Our Guestliners make our business the innovative, progressive, and successful place that it is. Here are some of the benefits they enjoy:

- We offer a competitive package for this role
- We believe in continuous improvement and so we'll give you your own allowance to spend on your professional development
- We're open to flexible working as long as it works for you, your team and the business
- Your health is important and so we cover the cost of a Private Medical Plan for you
- We provide additional mental health support as part of your Private Medical Plan and our Employee Assistance Programme is available 24/7 giving you the ability to speak to a professional in confidence about a range of issues
- You will be covered under our Group Li

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