Call Centre Operator
2 months ago
**Responsibilities**:
- Deal with thousands of customers daily.
- Answer general and technical inquiries.
- contacting customers who have applied for car finance with us
- Confirming all details and verifying them
- Handle customer service issues that range from simple data and account corrections to complex problems.
- Transfer customers to the appropriate personnel or department.
**Job Types**: Full-time, Permanent, Graduate
**Salary**: £17,385.00-£18,476.00 per year
**Benefits**:
- Flexitime
Schedule:
- 8 hour shift
- Day shift
- Flexitime
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus
Ability to commute/relocate:
- Blackburn: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: One location
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