Administration Coordinator

2 days ago

Bedale, United Kingdom Si Recruitment Full time

Are you highly organised and quick to react to customer needs?

Do you have proven experience working in a Customer Service/Administration role?

Do you have an excellent telephone manner coupled with strong written communication skills?

We are working with a long standing client who is looking to grow their successful and dynamic Training Coordinator team.

Key duties include:

- Arrange training for new and existing clients
- Liaise with the sales/marketing team with market intelligence, and provide immediate information of all new enquiries
- Arranging instructors, dates and booking courses with the appropriate accreditation body
- Maintaining of customer training records
- Maintaining the process standards required of ISO 9001 2000 qualification and other quality standards
- Assist in maintaining and developing the instructor base and extend current working relationships
- Consistently meet the needs of the customer precisely, accurately and in a timely fashion

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