Lead Handling

6 months ago


Leeds, United Kingdom SECOM Plc Full time

Job Location: Leeds

**Benefits**
- Competitive salary (DOE)
- Pension scheme
- Aviva health scheme which includes access to Digital GP
- Discounts on health assessments via Nuffield Health
- Life cover
- Employee discount on security for your home
- Employee Discount Scheme, which is applicable to over 900 of the UK's top retailers, including travel, groceries, gym memberships, utilities and more
- Cycle to work scheme which can save up to 43% on the cost of a bike

The role of Lead Handling & Sales Support Administrator within Secom Plc is a very important and challenging one. The primary objective of the role is to assist the Lead Handling Co-ordinator with booking inbound sales leads, inputting and updating information on CRM and co-ordinating electronic diaries. To also assist security consultants with the management of key accounts, liaising with internal departments on a daily basis, specification typing and order processing. You will proactively provide administrative support to a team of Security Consultants, the Lead Handling Co-ordinator and the Sales Admin Team.

**The Role**
- Receiving incoming calls into the sales department
- Booking appointments for security consultants
- Diary Management
- Lead Management
- Assisting security consultants with the Management of Key Accounts
- Specification typing and order processing
- Creating and maintaining spreadsheets
- Maintaining various company databases
- Liaising with internal colleagues and external customers on a daily basis
- Providing general administrative support to the security consultants, the Lead Handling Co-ordinator and the Sales Admin Team
- Well organised
- Positive attitude
- Highly motivated
- Committed to providing a top-quality service to our customers
- Excellent telephone manner and communication skills are essential
- Must have a good working knowledge of MS Office packages
- Previous experience in similar role would be preferred
- Experience in CRM would be a big advantage

**Benefits**:

- Company pension
- Employee discount
- Life insurance
- Private medical insurance

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

Work Location: Hybrid remote in Leeds, LS11 8PR



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