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Account Handler

4 months ago

Maidstone, United Kingdom Clear Insurance Full time

Due to continued expansion, we have a full-time vacancy to join our team, handling a broad range of commercial and construction clients dealing with all classes of general insurance.

Construction as a sector will be at the forefront of the push for economic recovery in the wake of the global Pandemic and we are set to see exciting growth opportunities within the industry.

Clear MPW has, as part of its Mission Statement, a strong desire to provide rewarding careers for those who seek them. The quality and commitment of our staff is renowned and we actively encourage personal and professional development through in-house and external training courses and offer genuine opportunities to develop a career.

**Location**

The role is based in our Maidstone office with some remote working

**Main duties / responsibilities**:

- Understand our clients’ general insurance and **Construction insurance** needs and deal with new enquiries, renewals and MTA’s.
- To be the main point of contact and handle day to day enquiries from all clients in a timely and professional manner, in conjunction with an Account Executive where appropriate.
- To build rapport and maintain relationships with insurers, clients and colleagues.
- To assist the Claims Team when workload demands.
- To fully understand the company’s policies, procedures and requirements.
- Provide insurers and underwriters with the correct information to ensure they can assess each risk accurately.
- Liaise with colleagues to share information about the current insurance marketplace, and assist them with any queries.
- Any other duties as reasonably directed.
- To act in a compliant manner at all times.
- Need to be professional, confident and have the ability to prioritise your workload
- Have at least 2 years’ experience of general broking and within the Construction Industry with desire to further develop the skills within this thriving sector - the desire to learn and develop will be key
- Hard working, tenacious, honest, with great interpersonal skills
- Work to high standards - you expect your own and team performance to be nothing short of the best
- A good education with strong GCSE & / or A Level grades, and possess a sound knowledge of Word, Excel and PowerPoint
- Enthusiastic and exhibits a strong drive and desire to provide a superior service at all times
- Ideally be qualified to at least Cert CII level or be prepared to attain this