Bar Tender

1 week ago

London, United Kingdom The Ritz London Full time

**THE RITZ LONDON OVERVIEW**

Conceived by famous hotelier César Ritz in May 1906, with the aim of becoming the ultimate destination for guests looking to stay at the most luxurious hotel in the land, no expense was spared on its opulent interiors and lavish furnishings.

Located between the bustling Piccadilly and the calm oasis of Green Park, The Ritz offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea.

In January 2002, The Ritz received a Royal Warrant for Banqueting and Catering Services. Awarded by His Royal Highness The Prince of Wales, becoming the first, and only hotel to have been honoured with this prestigious award. Now, 115 years after first opening its doors, The Ritz continues to offer guests the same exceptionally high standards and exquisitely luxurious experience that was the keystone in the creation of this world-class hotel.

**POSITION OVERVIEW**

At every opportunity, our employees at the Ritz London create a positive, memorable and magical experience for both our customers and colleagues. We offer stylish service delivered by immaculate individuals. Our astonishing, breath-taking interiors attract guests from all over the world. We are proud of being the benchmark by which other hotels are measured.

We have an exciting opportunity for a dynamic and enthusiastic individual to join our team within the Rivoli Bar as Bartender.

**RESPONSIBILITIES & ESSENTIAL FUNCTIONS**
- To welcome guests at the bar counter in a professional, efficient and polite manner and serve them food and drinks in the Rivoli Bar and drinks only in the bar foyer.
- Maintain a positive attitude toward clients, the Rivoli Bar team and other departments.
- To ensure that you are clear on, and have a good understanding of all the necessary tasks and requirements of the Rivoli Bar that are necessary to their position.
- To attend all monthly departmental meetings in order to keep staff members informed and up to date with any issues that are necessary. These meetings also provide a suitable arena for all members of the department to speak about any departmental suggestions or issues they may have.
- Complaints - To ensure that all guest/client complaints are dealt with immediately and professionally either in person or in correspondence ensuring that the guest/client is satisfied with the service given. A written record of any such complaint should be documented and passed on to the Bar & Lounge

**ENTRY REQUIREMENTS**
- Relevant experience in a 5* property is desirable
- Excellent customer service skills
- Possess the ability to work under pressure and have strong organisational skills
- Good command of the English language, both spoken and written
- Display a polite and professional attitude to internal and external guests

**WHAT WE OFFER**:

- Competitive salary
- Instant reward and recognition scheme
- 28 holidays (including bank holidays)
- Learning & Development opportunities
- Employee discount scheme
- Laundry service for tailored uniform
- Cycle to Work Scheme
- Meals on duty

INDFOH

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