3rd Line Support Engineer

2 weeks ago


Hertfordshire, United Kingdom Understanding Recruitment Full time

**3rd Line Support Engineer**

Are you an 3rd Line Support Engineer looking for your next exciting opportunity?

A brand-new position has arisen for a 3rd Line Support Engineer to join a leading property development company, where you will be providing the 2nd and 3rd line support. As the 3rd Line Support Engineer you will be based in their Harpenden, Hertfordshireoffice where you will be able to work within a hybrid model after probation. You will bring experience of working with Windows server, Office 365 and Active Directory whilst also having brilliant IT support knowledge. This is a great opportunity for an ambitious3rd Line Support Engineer to further develop their career in a consultancy that offers impressive progression opportunities.

The 3rd Line Support Engineer will provide direct support to customers and colleagues whilst also having the opportunity to showcase their technical and Stakeholder management skills. In this role, the 3rd Line Support Engineer will be working to resolveboth software and hardware issues. You will be supporting the business growth, working closely alongside the IT teams to define project plans and work to deadlines.

**Skills required for the 3rd Line Support Engineer are**:

- Experience of 2nd and 3rd line support
- AWS experience as well as other cloud technology
- Brilliant communication skills, both written and verbal
- Experience of working with Windows server, Office 365 and Active Directory
- Experience of working in a busy user support environment

**IT Manager / IT Support / 2nd Line Support / 3rd Line Support / Windows / Office 365 / Active Directory**

**Salary**: £50,000 - £55,000 per year + excellent benefits

**Location**: Hertfordshire/ London (Hybrid Working)

**Understanding Recruitment is acting as an employment agency for this vacancy


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