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Library Support Assistant

5 months ago

Bristol, United Kingdom University of Bristol Full time

**The role**:
This on campus, fixed-term role offers an exciting opportunity to join the Library Customer Services Team to support the se of study space, services, and resources across the weekends. You will be part of a team that welcomes and supports those using libraries or study centres.

**Fixed-term until 07/06/2024**

**Work Pattern**:Monday-Friday

**Hours**: 28.75 Hours per week;** **04.30-10.15

**This post is required to work all Bank Holidays and University Closure Days that fall within the work pattern including additional exceptional UK Bank Holidays. Please note work patterns are not negotiable.**

**What will you be doing?**:
With a focus on excellent customer service your responsibilities will include reshelving and processing returned books; providing roving support from help points across public spaces and working on the Welcome Desk. A key element will be to work alongside other team members to ensure a consistent level of accessible and inclusive service delivery.

You have excellent communication and customer focus skills and experience of working in a fast-paced, front facing service environment. You can triage basic IT issues and are able to clearly record any queries that need to be referred on to other teams.

**Additional information**:
**This advert will close **at** **23:59 GMT** **on 05/02/2024.**

**Our strategy and mission**:
We recently launched our strategy to 2030 tying together our mission, vision and values.

**_The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an _**
**_inclusive working environment where all colleagues can thrive and reach their full potential._**
**_ We want _**
**_to attract, develop, and retain individuals_**
**_ with different experiences, backgrounds and perspectives - particularly people of colour, LGBT+ and disabled people - because diversity of people and ideas remains integral to our excellence as a global civic institution._**

JOB NUMBER***

**SUPP110873**:
CONTRACT TYPE/WORK PATTERN***

**Fixed-term / Part time**:
POSTING END DATE***

**05 Feb 2024**:
FACULTY/DIVISION***

**Library Services**:
SALARY***

**£21,254-£22,214 per annum, pro rata**: