People Transaction Assistant

3 weeks ago

Martlesham, United Kingdom Suffolk Constabularies Full time

**PHQ, Martlesham - Hybrid (Home Worker)**
**Full (37 Hours) - Permanent**
**£23,100 - £25,758 per annum**
**Closing Date: Friday 17 March 2023 at 5pm**

The HR Transactions Team is responsible for delivering an excellent service to Norfolk & Suffolk Constabularies including the day to day provision of advice and support to internal customers across all functions whilst utilising our ERP/HR systems. The role is a key part of the new People Services Team and works closely with other teams such as Payroll and RMU to ensure transactions are processed and managed in line with published SLAs and to customer satisfaction.

Successful applicants will need to develop an excellent working knowledge of transactional procedures and associated policies, coupled with a basic understanding of Police Staff Handbook and police regulations in order to provide an effective Tier 1 service to internal customers.

You will need to be conscientious and have a passion for excellent customer service, being able to overcome any obstacles that could prevent or hinder delivery. You will be able to genuinely engage with others, understand needs, perspectives and concerns and use these insights to inform your actions. Most importantly you will bring your zest for life, a fundamental desire to help people and do a good job and a set of core values which match our own

**It is essential that applicants meet the following criteria**:

- Able to make recommendations for improvements in relation to administrative systems and processes
- Proven and effective administrative skills. Understands the need for confidentiality
- An understanding of how to handle, resolve and escalate enquiries and pass on information promptly
- Excellent customer service skills
- Excellent written and verbal communication skills
- Confident in using ICT systems such as Word, Excel, Outlook, PowerPoint (may be role specific systems)
- Able to plan, manage and review tasks for self and more junior team members
- Excellent interpersonal skills, able to communicate effectively and professionally
- Excellent time management and planning and organisation skills
- Able to support changes in service provision in a positive and constructive manner
- Able to work independently and seek advice and guidance when needed
- Is approachable and confident in coaching more junior members of the team to help them to acquire skills and experience
- Experience of taking ownership for delivering outcomes
- Experience of using information to develop solutions and solve problems

**It is desirable that applicants meet the following criteria**:

- Previous experience of working with people systems (such as Oracle T-Police, SAP etc)
- Previous experience of working in an HR, payroll or shared service function
- Knowledge of the broader activities of the Police Service

Hours of work are 37 per week Monday to Friday. This post is offered on a permanent basis.

**Job Types**: Full-time, Permanent

Pay: £23,100.00-£25,758.00 per year

**Benefits**:

- Cycle to work scheme
- Work from home

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday

Work Location: Hybrid remote in Martlesham

Reference ID: L2862

  • People Transactions Assistant X2

    1 month ago

    Martlesham, United Kingdom Norfolk Constabulary Full time

    PHQ, Martlesham - Hybrid (Home Worker) Full time (37 Hours) - Temporary for 6 months £23,100 - £25,758 per annum Friday 17 February 2023 at 5pm The HR Transactions Team is responsible for delivering an excellent service to Norfolk & Suffolk Constabularies including the day to day provision of advice and support to internal customers across all functions...

  • Transactional Assistant

    4 weeks ago

    Martlesham, United Kingdom Norfolk and Suffolk Constabularies Full time

    PHQ, Martlesham / Hybrid Homeworker Full Time (37 Hours) - Permanent £23,100 - £25,758 per annum Friday 14 April 2023 at 5pm The Finance Department provides back office support for both Norfolk and Suffolk Constabularies. This support includes all financial and payroll transactions. This vacancy has arisen in our Payroll Team where we process all payments...

  • Transactional Assistant

    1 month ago

    Martlesham, United Kingdom Norfolk Constabulary Full time

    PHQ, Martlesham / Hybrid Homeworker Full Time (37 Hours) - Permanent £23,100 - £25,758 per annum Friday 14 April 2023 at 5pm The Finance Department provides back office support for both Norfolk and Suffolk Constabularies. This support includes all financial and payroll transactions. This vacancy has arisen in our Payroll Team where we process all payments...

  • Transactional Officer

    1 month ago

    Martlesham, United Kingdom Norfolk Constabulary Full time

    PHQ, Martlesham Full Time (37 Hours) - Permanent £26,232 - £29,433 Friday 17 February 2023 at 5pm The Finance Department provides back-office support for both Norfolk and Suffolk Constabularies. This support includes all financial and people transactions. This vacancy has arisen in our Accounts Payable/ Receivable Team/Seized Monies Team where we process...

  • Transactional Officer

    1 month ago

    Martlesham, United Kingdom Norfolk Constabulary Full time

    PHQ, Martlesham / Hybrid Homeworker Full Time (37 Hours) - Permanent £26,232 - £29,433 per annum Friday 14 April 2023 at 5pm The Finance Department provides back office support for both Norfolk and Suffolk Constabularies. This support includes all financial and payroll transactions. This vacancy has arisen in our Payroll Team where we process all payments...

  • Transactional Officer

    4 weeks ago

    Martlesham, United Kingdom Norfolk Constabulary Full time

    PHQ, Martlesham / Hybrid Homeworker Full Time (37 Hours) - Permanent £26,232 - £29,433 per annum Friday 14 April 2023 at 5pm The Finance Department provides back office support for both Norfolk and Suffolk Constabularies. This support includes all financial and payroll transactions. This vacancy has arisen in our Payroll Team where we process all payments...

  • Assistant Administrator

    1 month ago

    Martlesham, United Kingdom CBRE Full time

    CBRE are looking for someone to join out team at BT Adastral Park. This is an entry level admin role, perfect for job seekers new to the working world. Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our...

  • Reception Clerk

    5 days ago

    Martlesham, United Kingdom Suffolk Constabulary Full time

    **Job description** Applications are invited for the above post within the Reception services team at Martlesham PHQ. The role of Reception Clerk provides an initial point of contact for visitors, enquiries, and correspondence to PHQ Martlesham. Duties will include issuing passes to visitors and contractors by ensuring the relevant computer systems...

  • SIEM Infrastructure Specialist

    6 days ago

    Martlesham, United Kingdom BT Group Full time

    What you’ll be doing Data Source Integration: Identify and onboard new data sources (e.g., logs, events, alerts) into the SIEM platform. Develop and configure Connectors to ingest data from various sources. Monitor and manage the performance of the SIEM infrastructure to ensure efficient data processing. Security Documentation and Optimization: ...

  • Holmes Indexer Supervisor

    5 days ago

    Martlesham, United Kingdom Suffolk Constabulary Full time

    The Joint Norfolk and Suffolk Major Investigation Team is one of the specialist units that work within the Protective Services command. The directorates are collectively responsible for protecting Norfolk and Suffolk from harm, particularly those communities and individuals who are most vulnerable. The Joint Major Investigation Team has offices in both...

  • VQ / VBD Test Specialist

    5 days ago

    Martlesham, United Kingdom BT Group Full time

    What you’ll be doing • Voice Quality Expert: Be an expert in the field of Voice Quality supporting multiple projects including CPE and Core equipment. • Test Automation Strategy: Develop and implement a comprehensive test automation strategy in collaboration with the QA and development teams. • Automation Frameworks: Design, develop and maintain...