Food and Beverage Supervisor
4 months ago
Mercure George Washington Hotel Golf & Spa
Food and Beverage Supervisor
Hours: 24hrs contract
**Salary**: £10.97 per hour
We have an exciting opportunity for a F&B Supervisor to join our highly successful team in at the Mercure Newcastle, George Washington Hotel, Golf and Spa, where you will receive a competitive salary plus amazing benefits which include discounted food & beverage and stays in our hotels, meals on duty, pension and a full uniform is provided.
As our F&B Supervisor, you will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest’s expectations.
You will be expected inspire a high level of service throughout the F&B team and constantly monitor performance against our established brand standards.
As a result you should be highly attentive to detail and be capable of delivering consistent standards. You should have a can do attitude. In this type of industry teamwork is key; you should be a strong team player willing to lend a hand wherever needed.
You must have experience in a similar environment with the knowledge and confidence to deliver the role described below.
As an F&B Supervisor you ideally have the following attributes:
- Previous F&B experience at supervisory level
- Ability to lead and supervise the team
- Flexible to business needs
- Committed to delivering high levels of customer service
- Positive attitude
- Good communication skills
- Flexibility to respond to a range of different work situations
- Cover Duty Management Shifts
The main duties will include:
- Supervision of all Food & Beverage assistants
- Daily checks on all F&B areas ensuring standards
- Be an excellent team player
- Communicate and delegate tasks to the team
- Ensure compliance of standards
- Manage guest queries in a timely and efficient manner
- Represent needs of the team
- Assist F&B Management with training and development of team members
- Comply with hotel security, fire regulations and all health and safety legislation
- Ensure all F & B areas are on the best standards of cleaning and any maintenance issues are resolved
If you are truly passionate about a career in hotels and would like to work for a company that gives you job security, supportive management, a great team spirit and a real feeling of inclusiveness then Mercure George Washington Hotel, Golf and Spa is the place for you.
**Job Types**: Part-time, Permanent
**Salary**: Up to £10.97 per hour
**Benefits**:
- Company pension
- Discounted or free food
- Employee discount
- On-site gym
- On-site parking
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Washington: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Supervising experience: 1 year (required)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
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