Trainee Sales Advisor

2 months ago

Fareham, United Kingdom Hendy Group Full time

We are looking for friendly and ambitious people who can create a memorable showroom experience for our customers to join our busy Used Car Sales team at Hendy Ford in Fareham. If you are a confident customer service hero with a passion for people, we want to hear from you

You will be eager to learn, taking your first step on the vehicle sales career ladder, to gain experience and progress in an exciting and rewarding environment.

**The Opportunity**:
Through our expertise in the Sales arena, we will provide you with the right tools and training to thrive within this fast-paced environment. An ongoing training plan, focusing on your development, will be implemented to ensure you build the skills required to succeed.

Whether it is by phone, online or face to face, you will be responsible for building rapport with customers to assess their needs and make recommendations for suitable products and services to meet those needs. You will prepare the showroom and vehicles for the day ahead; organise and accompany customers on test drives, bringing the driving experience to life; and share your passion for our cars with customers, showing off each vehicles’ spec and features, whilst maintaining a relaxed atmosphere for the customer.

**The Rewards**

As well as a competitive salary and performance related bonus, we offer a structured career with the opportunity for personal development and training within our rewarding environment. In addition, you can expect the following benefits:

- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Access to car benefit scheme from day one;
- Enhanced family leave benefit.
- Life Insurance;
- Opportunity to join the company pension scheme;
- 23 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.

**About You**:
To be a success in this role you will have an excellent understanding of cars and enjoy sharing your knowledge and information in a clear and engaging way. Although previous experience in a sales or customer facing role within the automotive industry would be advantageous, it is not an essential requirement. More importantly, you will be:

- Self-motivated, energetic and enthusiastic, willing to work hard and learn as you go;
- A fast learner who loves to absorb new information;
- Fanatical about cars and customer service, always happy to go the extra mile;
- A people person, ideally with previous experience of customer facing roles or events; and
- A driver, with a full UK licence.

**The Company**:
Hendy Group is a family-run business with over 40 dealerships, which cover in excess of 75 franchise locations throughout the South Coast. At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivery 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.

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