Customer Service Gateline Station Assistant

2 months ago


Bristol, United Kingdom Adecco Full time

Pay rate: £12.00 per hour + £100 retention bonus

Contract: The Rail replacement project runs between Bristol Temple Meads - Weston Super Mare from the 17 th - 22 nd September

Shifts:
**Sunday 17 th September** -0700 - 1900 and
**Monday 18 th September - Friday 22 nd September** 10:00 - 16:00 or 0700 - 1900.

This project is helping with the rail replacement between BTM and WSM. There will be buses in place of the trains during Sunday 17th - 22nd September. As the first or last point of contact on a customer's journey, you'll be assisting the customers in the station with queries and offering assistance as when required at Bristol Temple Meads. Helping the public to ensure they understand where to go during their journey, help them in and around the station and providing excellent customer care

Full paid training will be given.

You will be involved in....
- Manning the station gatelines
- Supporting customers needing assistance
- Ensuring the safety of the station environment
- Providing a friendly and personable service

What are we looking for?

We are looking for focused and flexible people, able to balance safety and customer service at all times. It's a challenging but rewarding role offering a first step into our industry and potentially the start of a career path within our business.

You will need to:

- Have a professional, but fun approach to your work.
- Be passionate about providing amazing customer service.
- Love working as part of a team, but able to work independently too.
- Have first class interpersonal skills.
- Love the buzz of a busy environment, be able to keep your cool under pressure.
- Be safety conscious - able to spot and anticipate risk.

**INDKU17**

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

To speak to a recruitment expert please contact Vicki Girling


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