Associate Medical Secretary

4 weeks ago

London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

An exciting opportunity has arisen to join the Evelina London Paediatric Rheumatology service as an Associate Medical Secretary. This vacancy is a permanent contract, full time (37.5 hours per week) Band 3 administrative role. This is a challenging but rewarding role which involves working within a busy service.

We are looking for an enthusiastic, dedicated and adaptable individual who has good attention to detail. The post-holder will be responsible for providing efficient, high quality secretarial support to one or more consultants and clinical teams within the department. This will include ensuring that all daily secretarial tasks are undertaken, assist with the organisation of the consultant’s workload, communicating appointments and admission related information to patients/carers in a friendly and reassuring way. The post holder will need to work well as part of a team, be professional and personable at all times, have the ability to multi-task and work under pressure. They will work closely with the Assistant Service Manager, Patient Pathway Coordinator, and Patient Access Coordinators, as well as a multi-disciplinary clinical team.

As an Associate Medical Secretary, you will provide full secretarial support to the consultants and members of their teams with respect to their general medical duties and specialist work. In addition, it is expected for you to oversee, edit and monitor all clinical letters which may include those of a distressing or emotional nature, as well as discharge summaries or other relevant correspondence and documents as required in line with the Trust targets and local SOPs. Furthermore, complete general clerical duties including photocopying, filing, collection, opening and distribution of post, faxing, arranging couriers, shredding of confidential information will be part of the role.

We passionately believe in promoting care and compassion to all our patients and provide a holistic child and family-cantered approach to all the children and young people in our care. Colleagues working in administrative and clerical roles are a vital part of the Trust and provide essential support to our front-line services and the care we provide to our patients.

We are committed to diversity and inclusion, and creating a sense of belonging and fun for all our teams caring for women, children and families; as we continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs, we recognise the huge benefit of our workforce being reflective of the diverse communities we serve.

At Evelina London, we are reminded every day of how important life is, and how important it is to look after the health and wellbeing of our staff as they balance of responsibilities in and out of work. We are committed to supporting flexible working; we want to support you to work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.

Please see attached Job Description for full details of Duties and Responsibilities.

Main Duties
- provide full secretarial support to the consultants and members of their teams with respect to their general medical duties and specialist work
- type all clinical letters which may include those of a distressing or emotional nature, as well as discharge summaries or other relevant correspondence and documents as required in line with the Trust targets and local SOPs.
- complete general clerical duties including photocopying, filing, collection, opening and distribution of post, faxing, arranging couriers, shredding of confidential information.
- prioritise incoming correspondence and ensure it is promptly dealt with the appropriate member of staff
- act as a central point for information and communication for the clinical team
- assist in providing cover for other secretaries in the Directorate to ensure continuity of service to Consultant, medical staff, service users and patients

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