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Hotel Administrator

4 months ago

Gateshead, United Kingdom Hilton Full time

**_Check-in into a world of opportunities_**

**WELCOME TO A WORLD OF OPPORTUNITIES**:

- **At Hilton Newcastle we grow as “one”, with the feeling of learning something new every day, genuinely helping and supporting one another. We are exceptionally proud of what we do here, from delivering the highest level of service to our guests, to giving a sense of stability and leadership to our colleagues, providing the best experience than any other hotels in the north east.

**This role is for 8 hours a week**

**A WORLD OF REWARDS**
- **Hourly Rate of £11 per hour****:

- **Smart uniform provided**:

- **Free **and healthy** **meals** when on duty
- **Grow your Career **your next position could be** **as a Front Office Team Leader or Front Office Supervisor
- **Personal Development** programmes designed to support you at every step of your career
- **High street discounts**:with Perks at Work
- **Holiday**: 28 days** **including bank holidays (increasing yearly to up to 33 days)
- **Discounted dental and health cover**:

- **Free Parking **(depending on availability)
- **Discounted Taxi **when public transports are not available
- **Modern and inclusive **Team Member’s areas

A Hotel Administrator is responsible for carrying out the daily activities of the Executive office to deliver an excellent staff experience while providing secretarial support, managing the mail, and carrying out filing.

**What will I be doing?**

As a Hotel Administrator, you are responsible for carrying out the daily activities of the Executive office to deliver an excellent staff experience. A Hotel Administrator will also be required to provide secretarial support, manage mail, and carry out all filing. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Carry out daily administrative activities of the Executive office while adhering to Hilton Standards, policies and procedures
- Provide secretarial support to the Executive team
- Ensure all communications, particularly relating to owners, guests and the Corporate office are handled promptly and professionally
- Receive and distribute mail
- Ensure outgoing mail is dispatched in a timely manner
- Provide minutes to Executive Team Meetings and compile management reports in a timely and accurate manner if necessary
- Maintain adequate supplies of office stationary
- Identify and build internal and external relationships
- Carry out all filing
- Comply with all key security mandates
- Report any maintenance issues or hazards
- Maintain own work area in a clean, tidy and good manner
- Report defective materials and equipment
- Assist with special projects related to the Executive Office

**What are we looking for?**

A Hotel Administrator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Excellent verbal and written communication skills
- Excellent administration and IT skills
- Committed to delivering a high level of customer service, both internally and externally
- Flexibility to respond to a range of different work situations
- Ability to work under pressure

**It would be advantageous in this position for you to demonstrate the following capabilities and distinctions**:

- Previous administrative experience in a fast paced environment

**Want to know more about this job?**

**WHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON**

**H**ospitality** **I**ntegrity** **L**eadership** **T**eamwork** **O**wnership** **N**ow

The most recognized name in the industry, Hilton remains synonymous with the word “hotel.” From inaugural balls and Hollywood awards galas to business events and days to remember, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

**Find out more about all our brands and hotels - **Hilton Brands | Global Hospitality Company