Seasonal Chocolate Distribution Assistant

6 months ago

York, United Kingdom York Cocoa House Limited Full time

**Seasonal Chocolate Distribution Assistant - York Cocoa Works**

**Location - York Cocoa Works, Wigginton Road, York YO31**

**Job Type - Full Time & Part Time available**

**Salary - £10.50 per hour**

York Cocoa House is an independent chocolate maker based in the heart of York, celebrating York’s chocolate making heritage and working with unique cocoa origins from around the world to craft award-winning and innovative, fine chocolate.

The business primarily operates from our manufacturing, learning and visitor hub - York Cocoa Works, with a growing online, wholesale and offsite event, training and innovation services.

We are proud to be one of a small number of British chocolate makers crafting sustainable chocolate in the UK, as such we are delighted to welcome chocolate enthusiasts and professionals to join us from around the world to learn and engage with the chocolate making process.

York Cocoa Works is a busy visitor facility with activities running at weekends and peak holiday periods. A flexible approach is required to meet demands during the holiday season and to respond constructively to demand fluctuations. We also sell our range of chocolate products via our website emporium and during November and December, we will also be participating in York's St Nick's Christmas Market.

We are looking for Seasonal Chocolate Distribution Assistants to support our Operational Team at our warehouse and dispatch facility located at Autohorn on Wigginton Road. This is our busiest time of year as we produce, pack and sell our own range of chocolate products including our specialty hot chocolate, chocolate truffles, chocolate gift sets and hampers.

**Role Overview**

You will work alongside our team of manufacturing, education and hospitality professionals to lead and deliver an outstanding customer experience.

A typical shift would be 8:30am until 5:30pm, although this may be required to be flexible if we are dispatching large orders and are working to a deadline. You will be required to have your own transportation to and from the warehouse.

Your responsibilities will include;
- Assembling product lines and gift sets to replenish and fulfil instore, off-site and online sales
- Adhere to product specifications and label legislation.
- Delivering excellent product knowledge and customer service.
- Complying with Food Safety and Health and Safety legislation.
- Stock management & stock rotation
- Responsibilities including safety and security of the premises.

**Person Specification**:
You must be flexible, enthusiastic, an excellent team player and be able to problem solve.

Required Skills and Attributes:

- Excellent organisational skills, with the ability to manage multiple tasks and prioritise in a dynamic customer facing environment.
- Excellent attention to detail
- Ability to work efficiently and achieve a high standard of finish.
- Able to effectively communicate with the team, customers and suppliers.
- Works well under pressure.
- IT/Computer literate.
- Able to use their own initiative, with a flexible positive attitude and bring energy and enthusiasm to the role.
- Self-motivated with good interpersonal skills.
- Excellent time management and ability to problem solve.
- Passionate about chocolate and the promotion of independent food manufacturing businesses.
- Experienced in delivering exceptional customer service in the food and drink sector.
- Knowledge of food safety regulations and best practice.

**Experience**:

- Food Safety - 1 years (essential)

Good to know

We are a small, devoted and friendly team and we are looking for a like-minded individual to join us during an exciting period of development and growth.

We offer a competitive salary, an inclusive and supportive work environment, and the opportunity to work with a team of talented and dedicated professionals.

We work with unique cocoa origins to create traceable, sustainable and fairer chocolate products. In your role you will support the development and delivery of a cocoa quality standard that helps create sustainable cocoa supply chains outside of the world of commodity goods. You will be supported in the development of industry leading knowledge and training for the delivery of this role.

**Benefits**:

- The opportunity to work for a passionate business with career opportunities
- Comprehensive training in our standards and cocoa and chocolate training
- Sociable working hours, occasionally evenings
- Company pension
- Staff discount

**Salary**: £ - £ per hour

Schedule:

- Day shift
- Weekend availabilityBenefits
- Great hourly rate, based on experience
- The opportunity to work for a passionate business with career opportunities
- Comprehensive training in our standards and cocoa and chocolate training
- Staff discount

**Salary**: £10.20 - £11.00 per hour

Schedule:

- 10 hour shift
- Day shift
- Weekend availability

**Job Types**: Temporary contract, Part-time, Full-time
Contract length: 2 months

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