Housekeeper Team Leader

5 months ago

Liverpool, United Kingdom Host So SimpleHost Apartments Full time

Working closely with our Head Housekeeper and other Housekeeping Team leaders you will be responsible for the smooth running of the housekeeping team. Working with a large diverse and multi skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept apartment.

With a strong sense of awareness of timings and standards you will ensure every apartment is prepared for our guests’ arrival, being an integral part of their customer journey ensuring we live up to our company vision and mission:
**Our Vision**: To create memorable moments in beautiful spaces.

**Our Mission**: Whether you stay with us, invest with or or work with us
- we make your journey effortless through a personalised end to end service.

What are we looking for?
- An engaging and motivating leader to ensure the team is working at their best.
- An enthusiasm to maintain and look for opportunities to improve housekeeping standards.
- Ability to effectively lead, motivate and engage your team, even at peak times.
- Able to manage multiple priorities and adapt quickly to changing requirements.
- Willingness to challenge if standards aren’t meeting required levels.
- Be able to make decisions confidently.
- Ability to coach and develop a team to improve performance.
- Able to create a rewarding environment that encourages high team engagement.
- Someone who shares our company values:

- Demonstrate **commitment **and **flexibility** to meet the job requirements at all times with a constant desire to to **learn and better themselves.**:

- **Reliability** to do what they say they will do from start to finish whilst always showing **integrity.**:

- **Positive attitude **and remains **calm under pressure.** Someone who doesn’t moan or complain and thinks logically without being clouded by emotions. Makes other members of the team feel at ease.
- **Showing initiative** and **taking ownership **to prevent or solve problems.
- Always treating others with **respect.**

What skills will you need
- Experience of leading a team in a similar role
- Can create an environment where the team is able to grow and develop.
- Employee training experience.
- Effective communicator with the ability to clearly articulate ideas.
- Interpersonal skills and ability to resolve conflict.
- Excellent listening skills.
- Working knowledge of operating household cleaning equipment and best practices.

Here’s what you’ll get from us
- Competitive pay
- Excellent training and development in an expanding company
- A range of wellbeing benefits
- A fun, supportive and inclusive work environment with development opportunities
- Regular team events and incentives
- Anniversary rewards for every year of service

**Salary**: From £11.62 per hour

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Loyalty bonus

Ability to commute/relocate:

- Liverpool City Centre, Merseyside: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- housekeeping/team leadereship: 1 year (preferred)

Work Location: In person

Reference ID: HSS/TL

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