Account Manager

4 weeks ago


Leatherhead, United Kingdom Reed Marketing & Creative Full time

**PR ACCOUNT MANAGER
- Surrey
- Hybrid Working£35,000**

Take an accurate brief and write technical press releases, news stories, articles, case studies and product pieces and to be responsible for keeping current clients satisfied and for the delivery of exceptional client service on a day-to-day basis
Create, build and maintain excellent working relationships with clients, journalists and industry contacts at all times
Work closely with the Account Director to ensure the delivery of PR and marketing campaigns and events across the team to the highest standard
The Account Manager will have ample opportunity to generate and act on their own ideas as well as take the lead on some projects
Take full ownership and accountability for individual projects or account activity e.g., research, defined projects, events; play an active role in development of initial proposal/timeline/budget and manage implementation through to final delivery for clients
To ensure the best possible use of the Company’s working capital, i.e., time recording, work in progress, billing regime and invoices
To meet targets for chargeable and non-chargeable hours, ensuring all time spent on files is recorded accurately on the time recording system
Demonstrate an increased appreciation of the bigger client picture, including competitors and overall business objectives
Take ownership of meeting preparations, ensure that all agendas, meeting notes etc. are produced. Attend client meetings to present campaign results and guide strategy design. Increasingly contribute to brainstorm or client meetings and work with the team toensure workload tracking documents are maintained.
Fully manage the process of press release distribution for accounts, including list-building using the agency’s database system
Plan events with account teams within relevant time, production and financial constraints
Attend events and industry conferences, often overseas
Handle or oversee clients’ social media accounts such as Twitter, Facebook or LinkedIn channels
Manage and motivate team members to effectively execute client communication campaigns
Coach and run training sessions for junior members of the team in the basic principles of PR and account management
Level of experience:
2-3 year’s PR/Marketing experience, preferably from within a PR Agency

Key Skills:
English Language Fluency: Excellent written and spoken English
Copywriting Skills: You need to be highly skilled in spelling, grammar, and proof-reading, as well as having a creative flair for producing engaging, accurate and technical copy
Communication Skills: To demonstrate the ability to communicate, present and influence credibly and effectively both internally and externally
Excellent Telephone Manner: You will spend a lot of time speaking to clients, journalists so you need to have the confidence to pick up the phone and speak to them and maintain a positive, friendly, persuasive and upbeat tone


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