Intake QA

**Role Definition**:
To effectively uphold the food safety, legal, and quality standards of 2SFG, our customers, regulatory bodies and all other interested stakeholders.

The completion of routine and non-routine assessments in the factory environment to ensure compliance to all codes of practice

To coach, train, advise and support the factory operations teams on matters of non-conformance and deviation to specification with specific focus on raw materials

To act as the site Subject Matter Expert on all key raw material areas, and to manage and maintain intake database and internal specifications.

**Accountabilities**:

- To comply with and uphold all company Health and Safety Procedures.
- The completion of ad-hoc audits as deemed necessary by the Shift QA Manager
- Issue Non-Conformance Reports (NCR’s) where an established protocol or standard has been compromised. The NCR is to be managed by the issuing Quality Auditor until completion of the corrective action.
- Coaching and mentoring of operations employees on technical issues particularly relating to raw materials where necessary
- Managing non-conforming product across the site.
- To conduct spot checks on temperatures of product on production lines as required
- To ensure compliance with all QAS/Quality Contracts
- To ensure key ingredients meet the required specifications through inspection upon intake.
- Communicate raw material issues and cascade information both downwards from senior team to shop floor and upwards from shop floor to management where required.
- Manage and maintain intake database and internal specifications.
- Carry out job related tasks on an ad-hoc basis as and when required.

**Commercial Edge**

Puts the customer “at the heart” to deliver business benefit for the Group and the customer.

Understanding Quality specifications, attributing each material

Liaising with suppliers and planning with customer needs in mind

**Developing Others**

Relentless focus on helping, educating and building the capability of others.

Identifying non-conforming processes and re-educating those responsible to ensure full understanding of why processes are in place

**Impact & Influence**

Knowledge to explain decisions to peers and provide understanding as to why. Use this to encourage them to escalate issues to QA themselves

Adapts language and communication to explain reasons for decisions, and to help educate others.

Friendly approach to encourage others to raise issues to QA themselves to achieve the ‘One Team’ environment and culture of the business. Knows who the key decision makers are and how to communicate with them.

**One Team**

Create environment where production personnel can freely communicate issues, seek advice etc.

Knowledge and understanding of all processes within the factory, ability to identify and correct/raise non-conforming product or processes following the correct chains of command. Offer advice/education to those who ask for it.

**Relentless**

Resilient under pressure and in the face of obstacles. Stay focused on achieving product quality whilst maintaining compliance through paperwork & processes.

Challenges others in a respectful manner. Strong character and able to say no when challenged by production if person does not believe product/process to be the correct quality/food safe etc.

**Job Types**: Full-time, Permanent

**Salary**: £12.07 per hour

**Benefits**:

- Canteen
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- Day shift

Ability to commute/relocate:

- Bungay: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Intake QA