Housekeeping Supervisor

**Description**

A fantastic opportunity has arisen for a Housekeeping Supervisor at our 4* Hotel in Dunkeld.
- ** MUST BE ELIGIBLE TO WORK IN THE UK OR HAVE A CURRENT WORKING VISA**

Dunkeld House Hotel boasts an unrivalled experience of Scottish country living. Our four-star luxury hotel sits on 280 acres of well-maintained and natural woodland and overlooks the wide and fast-flowing River Tay. We have 98 bedrooms, gym, spa facilities and pool and a selection of conference and event facilities to accommodate weddings, private functions and business services

**The Role**:

- Management of the Housekeeping team, ensuring the smooth running of all housekeeping operations
- Manage all aspects of the linen room ensuring all standards including quality control, storage and issuing are maintained, and damaged/faulty linen is recorded
- Manage and maintain the stock management system including ordering, delivery, storage, and control
- Liaise with the maintenance team to ensure that all maintenance work is completed to a satisfactory standard, and in a timely fashion
- Managing and developing a team of 15+ through training, guidance, and communication
- Administration of team matters such as rotas, absence management, appraisals, annual leave requests, disciplinary, grievance and performance management
- Management of all statutory and company regulations relating to health & safety, hygiene, fire and emergency procedures
- To ensure that the security of the department, guest bedrooms, and storage areas are maintained at all times
- To work with the General Manager to ensure the management of the team recruitment process
- Analyse key areas of improvement by utilising KPI’s and other performance/financial targets
- Carry out duty manager shifts as per the rota
- Carry out bedroom checks, ensuring that work carried out by the room attendants is completed efficiently and to the agreed standard
- Ensure that guests receive an efficient, friendly, consistent, and personalised service from yourself and all members of the team

**The Person**:

- Previous experience of working in a similar role would be preferred.
- Someone who is happy to be hands-on and help out their team, especially on busy days.
- No qualifications necessary, however a basic understanding of Maths and English would be preferred
- Strong customer service skills, an attention to detail and good communication skills are vital
- Must be smart and well presented
- Ability to work well as a member of the team and hotel family
- Committed to professional excellence

INDHOTEL