Private Client Consultant

6 months ago

London, United Kingdom Selfridges Full time

**Role Responsibility**:
As a Private Client Consultant, you are an essential part of a team that delivers the extraordinary to our customers. Equipped with a clienteling mindset, you proactively seek opportunities to elevate the experience for customers shopping across the store while nurturing the relationship with existing clients in an authentic way. A member of the Retail team and a trusted advisor to your clients, you are knowledgeable on all things Selfridges from our extraordinary product offering to our exciting range of services and exclusive events and reasons to visit.

As a Private Client Consultant, you will:

- Focus on building a credible client book by nurturing existing client relationships and proactively recruiting new clients from across the shop floor
- Engage clients in the world of Selfridges and encourage frequency by introducing clients to new products and experiences across the store. Champion accurate data capture and consistently encourage opt in to unlock benefits to the customer.
- Host appointments booked online by our customers and focus on getting to know the customers better and proactively following up to build relationships and drive retention
- Create the extraordinary by delivering the Selfridges Experience to your customers by actively engaging them around the VIP programme and encouraging them to attend events and understand the benefits on offer to them
- Be responsible for preparing areas where hosting clients, you will maintain housekeeping standards, from returning stock from previous consultations and laying out product options for the next client, to having refreshments ready for their arrival
- Advise your clients on the latest products and trends across divisions, delivered through different service propositions such as hosting instore appointments, remote selling and virtual appointments
- Elevate the client experience by working confidently and collaboratively with brand partners across the business and team members across the store for whom you are a recognised and trusted member of the team
- Be flexible, and being shop floor based, able to step in and support the front of house team to deliver extraordinary service

A great communicator. You will adapt your style and service to suit customer needs and preference. You personalise all communication with clients and keep My Yellow Book updated to enable you to demonstrate a deep knowledge of their preferences & interests
- A sales and service expert. You’ll act as a personal concierge to your clients by quickly assessing their needs and delivering an exceptional service across the store
- Connected. You understand the importance of building relationships across front and back of house teams and our brand partners. You see the value in growing and maintaining your network to elevate client experience
- Tech savvy. You embrace the clienteling tools provided to manage your client book and understand the potential of using an omni-channel approach
- Curious. You will seek to discover more about your clients and their preferences, and you will seek opportunities to deepen connections and acquire new clients from your clients network & VIP event opportunities
- Detail orientated. You notice even the smallest details to ensure an excellent experience and luxury environment for our customers.
- Knowledgeable. Stay ahead of the latest trends store events and activity and continuously broaden your product knowledge across the store and beyond by taking every opportunity to expand your product knowledge, and being aware of competitor activity
- Flexible. Responsive to business needs, you are happy and comfortable to take responsibility for tasks that may go beyond the role expectation
- An example of our values, a trusted and respected team member

**About the Company**:
**Rewards and benefits**

Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary.
- Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or hybrid working
- Generous annual leave that increases with length of service
- Up to five paid volunteering days - from beach cleans to co-ordinating food and clothing donations
- Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies
- Defined pension contribution scheme
- Generous bonus and/or commission scheme
- Enviable team member discount including sale previews and double discount days
- Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment
- Subsidised gym memberships
- Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members
- Workplace Options, our confidential team m

  • Trainee Recruitment Consultant

    6 months ago

    London, United Kingdom Private Client Full time

    With an impressive 13 years recruitment experience, between 2 members of the team, you will be learning directly from experienced consultants. Dom is an ex architect, and Sam progressed from having no recruitment experience to Senior within a 2-year period. Personality wise, Sam is very outgoing and a people person, whilst Dom is process driven, so the...

  • Private Client Tax Consultant

    4 days ago

    London, Greater London, United Kingdom Agility Resoucing Full time

    Are you a highly skilled Tax Consultant looking for a new challenge? Agility Resourcing has an exciting opportunity for a Private Client Tax Consultant to join our team. As a key member of our team, you will provide expert tax guidance and support to clients, developing your skills and expertise in advisory and consultancy services.Job Description:You will...

  • Private Client Tax Consultant

    3 weeks ago

    London, Greater London, United Kingdom Fusion Consulting Ltd. Full time

    Fusion Consulting Ltd. is seeking an experienced Taxation Specialist to join our team in London. This full-time role offers a competitive salary of approximately £70,000 per annum, depending on experience.The ideal candidate will have ATT qualification and be working towards completing their CTA. They will possess strong technical tax knowledge and...

  • Private Client Locum

    4 weeks ago

    Bromley, London, South East London, United Kingdom Sellick Partnership Limited - Private Practice Full time

    We have a current opportunity for a locum private client specialist to join a fantastic high-street firm in the London Borough of Bromley on an ongoing basis. The Role ASAP Start Ideally full-time, fully office-based Mixed Private Client caseload Ongoing assignment The Ideal Candidate Available to start immediately Able to commit to an ongoing...

  • Private Client Locum

    1 month ago

    London , London, UK, United Kingdom Sellick Partnership Limited - Private Practice Full time

    Sellick Partnership are looking for a Private Client Solicitor to work with one of our clients in North London. The Role: - To start in the next 2 to 3 weeks - 3 or 4 days a week - Fully office based - Ongoing whilst they recruit Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support...

  • Private Client Consultant

    6 months ago

    London, United Kingdom Selfridges Full time

    **Role Responsibility**: As a Private Client Consultant, you are an essential part of a team that delivers the extraordinary to our customers. Equipped with a clienteling mindset, you proactively seek opportunities to elevate the experience for customers shopping across the store while nurturing the relationship with existing clients in an authentic way. A...

  • Private Client Consultant

    6 months ago

    London, United Kingdom Selfridges Full time

    A bit about the role As a Private Client Consultant, you are an essential part of a team that delivers the extraordinary to our customers. Equipped with a clienteling mindset, you proactively seek opportunities to elevate the experience for customers shopping across the store while nurturing the relationship with existing clients in an authentic way. A...

  • Private Client Locum

    1 month ago

    London, United Kingdom Sellick Partnership Limited - Private Practice Full time

    Sellick Partnership are looking for a Private Client Solicitor to work with one of our clients in North London. The Role:- To start in the next 2 to 3 weeks- 3 or 4 days a week- Fully office based- Ongoing whilst they recruit    Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from...

  • Private Client Consultant

    6 months ago

    London, United Kingdom Selfridges Full time

    Private Client Consultant - (Client Book Required) Job Introduction A bit about the role As a Private Client Consultant, you are an essential part of a team that delivers the extraordinary to our customers. Equipped with a clienteling mindset, you proactively seek opportunities to elevate the experience for customers shopping across the...

  • Ecommerce Business Development Manager

    1 month ago

    London, Greater London, United Kingdom Private Client Full time

    About the RoleWe are seeking a skilled Ecommerce Manager to support our growing online retail business at Private Client.Key ResponsibilitiesThe ideal candidate will have experience in managing product listings, optimising product visibility through SEO, handling inventory and stock management, and leveraging key platforms for sales and marketing.Develop and...

  • Senior Private Client Tax Consultant

    3 weeks ago

    London, Greater London, United Kingdom Warner Scott Recruitment Full time

    Private Client Tax Manager RoleWe are seeking an accomplished private client tax professional to join our thriving tax team as a Senior Private Client Tax Consultant.About the Role:This is a fantastic opportunity for a CTA-qualified professional looking to advance their career in a leading private client team. You will be responsible for managing and...

  • Tax Consultant with Private Client Focus

    7 days ago

    London, Greater London, United Kingdom Howells Consulting Ltd Full time

    A key role has become available at Howells Consulting Ltd, offering a chance to shape the future of Private Client Tax services. We seek an experienced professional to lead our team in Tunbridge Wells, Kent, providing exceptional advice to high-net-worth individuals and businesses. This position requires a deep understanding of income and capital taxes...

  • Self Employed Private Client Wealth Adviser

    6 months ago

    London, United Kingdom Apollo Private Wealth Full time

    **Your mission**: Your career is our priority. Do you have entrepreneurial spirit? Do you have unwavering drive and work ethic? Do you have a strong motivation to develop your business, natural interest, and understanding of developments in private wealth and investment management? We have extensive experience in developing individuals from an employed...

  • Self Employed Private Client Wealth Adviser

    6 months ago

    London, United Kingdom Apollo Private Wealth Full time

    **Your mission**: Your career is our priority. Do you have entrepreneurial spirit? Do you have unwavering drive and work ethic? Do you have a strong motivation to develop your business, natural interest, and understanding of developments in private wealth and investment management? We have extensive experience in developing individuals into business owners...

  • Private Client Consultant

    6 months ago

    London, United Kingdom Selfridges Full time

    Job Introduction A Bit About The Role As a Private Client Consultant, you are an essential part of a team that delivers the extraordinary to our customers. Equipped with a clienteling mindset, you proactively seek opportunities to elevate the experience for customers shopping across the store while nurturing the relationship with existing clients in an...

  • Client Success Associate at Private Equity Insights

    5 days ago

    London, United Kingdom Private Equity Insights Full time

    Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? If so, you might be our next Client Success Associate. About us Private Equity Insights is the world's leading Private Equity community. We...

  • Recruitment Consultant

    7 months ago

    London, United Kingdom Eden Private Staff Full time

    **Recruitment Consultant** Does micro-management, unrealistic sales targets and numerous KPI’s prevent you from enjoying your job? Well, refreshingly, Eden Private Staff (the leading household and private staff recruitment company in the UK) has much more to offer you than the standard style of recruitment. No cold calling (Clients come to us), no...

  • Recruitment Consultant

    6 months ago

    London, United Kingdom Client Server Full time

    Recruitment Consultant / Technology Recruitment. Are you seeking a role where you can work hard and effect your own earnings, whilst continually learning and developing your career in a supportive team environment? **We are looking for individuals who**: Are keen to progress your career as a tech-focused recruiter and deliver revenue through placements Have...

  • Private Client Advisor

    3 weeks ago

    London, Greater London, United Kingdom Artemis Recruitment Consultants Ltd Full time

    We are seeking a skilled Private Client Advisor to join our team at Artemis Recruitment Consultants Ltd. As a Private Client Advisor, you will be responsible for providing financial planning services to clients, meeting revenue targets, and adhering to the company's Private Client Proposition.Key ResponsibilitiesThe ideal candidate will have a Chartered...

  • Private Client Consultant

    6 months ago

    London, United Kingdom Selfridges Full time

    A bit about the role As a Private Client Consultant, you are an essential part of a team that delivers the extraordinary to our customers. Equipped with a clienteling mindset, you proactively seek opportunities to elevate the experience for customers shopping across the store while nurturing the relationship with existing clients in an authentic way. A...