Assistant Branch Manager

2 weeks ago

Maidstone, United Kingdom Jewson Full time

We are looking for an adaptable and enthusiastic **Assistant Branch Manager** to join us in **Jewson Maidstone (ME16 0SQ)**

As an **Assistant Branch Manager** we are looking for someone who has strong communication skills and commercial awareness, whilst being able to support the Branch Manager in empowering the team to provide great customer service.

**Jewson Maidstone** is a busy and well-established builders merchant branch with a team who work closely together to support each other and deliver for our customers**.**Our colleagues are critical to our customers' success and you will be working with a team that proactively supports them in every way possible. If you love working with people, you're a good listener and you think you could help our customers feelwelcome, then this could be a great opportunity for you to join our team.

Jewson is one of more than 30 exciting Saint-Gobain brands in the UK and we pride ourselves on doing everything we can to understand our customer's needs in order to deliver solutions to save them time, money and hassle.

**Is this role right for me?**

First and foremost, we always want to recruit great people that really understand our values and ways of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out yourrole within Jewson. So if you have a passion for leading and developing a team, supporting your customers, taking the time to understand others and embracing differences, can build trust and are able to proactively seek out solutions that are right for ourcustomers, then you are likely to be a great fit

Skills and experience we would like to see in your background:

- Strong leadership qualities with experience in managing and developing a team
- Previous experience within a builders merchant, although this is not essential
- Experienced in customer service with a 'customer 1st' attitude
- A good degree of IT literacy
- A full clean driving license would be preferred for this role

**What will I be doing?**

Our Assistant Branch Managers are an important contributor to the teams shared success and an essential part of our customers positive experience with us. In order to support our customers and deliver a great service you will;
- Act as first line support to the Branch Manager to lead and support the team to deliver success and suggest opportunities for continuous improvement
- Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson Values
- Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
- Get to know the local market to support plans for sales growth
- Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
- Maintain stock levels, carrying out regular stock counts
- Lead your team to make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work

**Hours of Work**: Monday-Friday, 7am-5pm, and every other Saturday from 7:30am-12pm

**What will we offer you?**

**Jewson** is one of more than?30 exciting **Saint-Gobain** brands in the UK and our colleagues are critical to our customers' success. we are also proud to have been named a 'Top Employer' for 7 consecutive years We are pleasedto offer you:

- A competitive salary
- A discretionary bonus scheme
- Opportunities for career progression and development
- 31 days' holiday (including bank holidays), plus the option to buy or sell additional days
- A defined contribution pension scheme
- Great discounts across high street chains, online stores and holiday agents
- Saint-Gobain Life Assurance Scheme
- Access to a leading health and wellbeing portal

**Are Jewson and Saint-Gobain an Inclusive employer?**

Our Customers are all unique and so are our colleagues. We believe in including everyone so it doesn't matter what your background is, we care about what you can offer and we welcome anyone who is passionate about our Customers and shares our Values.

**And what about flexibility?**

The world of work is changing, and at Saint-Gobain we are open to new ways of working in order to attract talented people to our business. We understand that everyone has different needs and commitments. Therefore, we are very open to discuss any flexiblerequirement or need that you may have for this role.

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