Customer Care Co-ordinator/accounts Support

1 week ago

Woking, United Kingdom Churchill Contractors (UK) Limited Full time

We are seeking a dedicated and multifaceted Customer Care Co-ordinator/Accounts Support to join our team.

This role is crucial in ensuring our customers receive exceptional service, maintaining accurate financials records, and managing our social media. There is a key emphasis within this role to grow our chargeable works within customer care.

Customer Care Management:

- Growing our customer care division, including growth of the chargeable customer care works to include growing our customer base, cold calling and online sourcing.
- Co-ordinate remedial works between different trades.
- Tracking of all works from start to finish.
- Ensuring customer satisfaction throughout the whole process, including a close out call to make sure the customer is satisfied with the works.
- Invoicing and entering of orders via the online system.

Posting of Invoices and Reconciliation of Supplier Accounts:

- Accurately post invoices and credit notes onto the accounting software.
- Reconcile accounts to ensure all payments are accounted for and properly posted along with month end statements.
- Work closely with the finance team to resolve any discrepancies.
- Maintain up-to-date records of financial transactions.

Processing Internal Expenses:

- Manage and process employee expense reports, collating and costing our receipts.
- Ensure all expenses are recorded accurately and in a timely manner.
- Monitor and report on expenditure to maintain budget control.

Social Media Management:

- Develop and execute social media strategies to enhance brand presence.
- Create, schedule, and publish engaging content on various social media platforms.
- Monitor social media channels for customer interactions and respond appropriately.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 2 years (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

  • Care Co-ordinator

    3 weeks ago

    Woking, United Kingdom County Care Independent Living Ltd Full time

    **Are you ready to take the next step in your career in care?** **Are you looking for the opportunity to work for a progressive organisation who value and invest in their employees? ** We are looking for a highly motivated and organised individual to become part of our Outreach and Home Based Care Team. Our team are passionate about providing outstanding...

  • Care Co-ordinator

    2 weeks ago

    Woking, United Kingdom Heartview Care Services Full time

    Heartview Care Services are recruiting for a care coordinator to join our growing team. In this role, you will effectively and efficiently coordinate the delivery of high quality care services across Surrey and Hampshire, ensuring that care workers are matched to clients based on the level and type of care they need, along with, when possible, being in close...

  • Events Co-ordinator

    2 months ago

    Woking, United Kingdom Ambassador Theatre Group Full time

    **Role**: Administration - **Salary**: £12,500 PA - **Type**: Permanent - Part Time - **Closing Date**: 20-03-2024 at - **Location**: New Victoria Theatre, Rhoda McGaw Theatre & Woking Cinemas, Peacocks Centre Woking Surrey GU21 6GQ **Events Co-ordinator - Woking** **_ (New Victoria Theatre, Rhoda McGaw Theatre and Nova Cinema)_** Our wonderful** New...

  • Events Co-ordinator

    3 hours ago

    Woking, United Kingdom Ambassador Theatre Group Full time

    **Role**: Administration - **Salary**: £12,500 PA - **Type**: Permanent - Part Time - **Closing Date**: 20-03-2024 at - **Location**: New Victoria Theatre, Rhoda McGaw Theatre & Woking Cinemas, Peacocks Centre Woking Surrey GU21 6GQ **Events Co-ordinator - Woking** **_ (New Victoria Theatre, Rhoda McGaw Theatre and Nova Cinema)_** Our wonderful** New...

  • Retail Support Co-ordinator

    2 weeks ago

    Woking, United Kingdom Woking & Sam Beare Hospices Full time

    **Location**: Woking **Status**: Full Time **Salary**: £24,000 to £26,000 pa **Closing date**: 10th September **Woking & Sam Beare Hospice are pleased to announce the following position**: **Retail Support Co-ordinator** We are a patient-centred charity that delivers palliative and end of life care to those with advanced life-limiting illnesses, who...

  • Activities Co-ordinator

    2 months ago

    Woking, United Kingdom Jackman's Lodge Full time

    General Description: - This role is responsible for organizing and co-ordinating an activity programme in the Home and creating a stimulating environment in order to enhance the residents’ quality of life. * Key Responsibilities: - Identify the needs of each resident through the use of resident care plans. - Co-ordinate the provision of activities, in...

  • Fundraising Co-ordinator

    2 months ago

    Woking, United Kingdom March Recruitment Full time

    Fundraising Co-ordinator Location: Woking **Salary**: £11 per hour Duration: 6 month contract - starting Jan 2023 Summary of a Fundraising Co-ordinator To be involved with developing the Fundraising income. To provide support and inspiration to people taking part in challenges and activities, and to support the activity of the department. Key...

  • Events Co-ordinator

    6 days ago

    Woking, Surrey, United Kingdom Ambassador Theatre Group Full time

    Role:Administration- Salary:£12,500 PA- Type:Permanent - Part Time- Closing Date: at- Location:New Victoria Theatre, Rhoda McGaw Theatre & Woking Cinemas, Peacocks CentreWokingSurreyGU21 6GQEvents Co-ordinator - Woking_ (New Victoria Theatre, Rhoda McGaw Theatre and Nova Cinema)_Our wonderful New Victoria Theatre, Rhoda McGaw Theatre and Nova Cinema is...

  • Fundraising Co-ordinator

    6 days ago

    Woking, Surrey, United Kingdom March Recruitment Full time

    Fundraising Co-ordinatorLocation: WokingSalary: £11 per hourDuration: 6 month contract - starting Jan 2023Summary of a Fundraising Co-ordinatorTo be involved with developing the Fundraising income. To provide support and inspiration to people taking part in challenges and activities, and to support the activity of the department.Key Responsibilities of a...

  • Activity co-ordinator

    5 days ago

    Woking, United Kingdom Cygnet Health Care Full time

    Are you a proactive and motivated individual keen to gain work experience in the Mental Health Care field?  We are looking for an Activities Coordinator with a passion for delivering excellent care to develop, plan, implement activities for our patients on a full time basis.As an activities coordinator you will providing activities to patients across...

  • Referral & Housing Co-ordinator, Woking (12/23)

    2 weeks ago

    Woking, United Kingdom Transform Housing & Support Full time

    **Position**: Referral and Housing Co-ordinator **Location**: Woking **Job type**: Permanent **Hours**: (30-33 hours Mon - Fri) **Salary**: 30 hours = £19, 423 p.a. 33 hours = £21,365 p.a. **About the role** We are looking for someone with excellent skills in excel, ability to process detailed information and produce reports. Also, someone who...

  • Customer Care Coordinator

    1 month ago

    Woking, United Kingdom Cavendish Professionals Full time

    Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects. They are looking for a Customer Care Coordinator to join their team. The successful applicant will also be required to provide some accounts support. This role is crucial in...

  • Customer Care Coordinator

    3 weeks ago

    Woking, United Kingdom Cavendish Professionals Full time

    Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects. They are looking for a Customer Care Coordinator to join their team. The successful applicant will also be required to provide some accounts support. This role is crucial in...

  • Customer Care Coordinator

    1 month ago

    Woking, United Kingdom Cavendish Professionals Full time

    Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects.They are looking for a Customer Care Coordinator to join their team. The successful applicant will also be required to provide some accounts support.This role is crucial in...

  • Customer Care Coordinator

    2 weeks ago

    Woking, United Kingdom Cavendish Professionals Full time

    Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects.They are looking for a Customer Care Coordinator to join their team. The successful applicant will also be required to provide some accounts support.This role is crucial in...

  • Referral & Housing Co-ordinator, Woking (27/23)

    2 hours ago

    Woking, United Kingdom Transform Housing & Support Full time

    **Position**: Referral and Housing Administrator **Location**: Woking **Job type**: Permanent **Hours**: (up to 33 hours Mon - Fri) **Salary**: 33 hours = £21,365 p.a. **About the role** We are looking for someone with excellent skills in excel, ability to process detailed information and produce reports. Also, someone who enjoys communication with...

  • Customer Care Coordinator

    6 days ago

    Woking, Surrey, United Kingdom Cavendish Professionals Full time

    Our client is a well-established brickwork, roofing and scaffolding sub-contractor based in the south east. They have vast experience in commercial, domestic, or residential projects. They are looking for a Customer Care Coordinator to join their team. The successful applicant will also be required to provide some accounts support. This role is crucial in...

  • Activities Co-ordinator

    6 days ago

    Woking, Surrey, United Kingdom Jackman's Lodge Full time

    General Description:- Working a five day week to include every other weekend: This role is responsible for organizing and coordinating an activity programme in the Home and creating a stimulating environment in order to enhance the residents' quality of life.Key Responsibilities:- Identify the needs of each resident through the use of resident care plans:-...

  • Office & Support Co-ordinator

    1 month ago

    Woking, United Kingdom Acosta Europe Full time

    Office & Support Co-ordinatorLocation: WokingSalary: CompetitiveContract Type: Fixed Term Contract - 1 year (Maternity Cover)Position Type: Full TimeAcosta Europe is a people business with a progressive approach, we operate as part of one of the largest Sales and Marketing agencies in the world. We have an exciting opportunity for an Office & Support...

  • Office & Support Co-ordinator

    3 weeks ago

    Woking, United Kingdom Acosta Europe Full time

    Office & Support Co-ordinatorLocation: WokingSalary: CompetitiveContract Type: Fixed Term Contract - 1 year (Maternity Cover)Position Type: Full TimeAcosta Europe is a people business with a progressive approach, we operate as part of one of the largest Sales and Marketing agencies in the world. We have an exciting opportunity for an Office & Support...