Cancer Care Navigator

Job Title - Cancer Care Navigator

Hours per week - 37.5

Fixed Term contract 12 months

Salary £25,147-£27,596.

**Closing Date**: - 11th July 2023

**Interview Date**: - 19th July 2023

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

JoinTeamEliot

Work as a Cancer Navigator to assist with the coordination and management of patients undergoing diagnosis and treatment within George Eliot NHS Trust in order to meet the 28 day faster diagnosis targets.
- Provide information to patients related to diagnostics, treatment and follow-up and signpost to appropriate healthcare providers within remit of role and guidance.
- Provide telephone support working within defined protocols and guidelines. Document and communicate outcomes as per service specification.
- To participate in collating patient surveys/patient experiences surveys and support action plans delivered by the clinical teams.
- Support CNS’s in developing and facilitating delivery of good practice national pathways and activities.
- Document all interactions both verbally and written with accuracy and in line with Trust policy and procedure.

Here at George Eliot our vision to‘excel at patient care’takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate employees who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
Effective Open Communication

excellence and safety in everything we do

Challenge but support

Expect respect and dignity

Local health that inspires confidence

**Benefits**: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, on-site discounted gym, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
- Ensure patients and carers are treated with dignity and respect and in-keeping with the George Eliot NHS Trust approach and values.
- Provide dedicated tracking support to patients receiving care, diagnostics and treatment at George Eliot NHS Trust, raising any clinical issues to the relevant clinical teams in a timely manner.
- Demonstrate in-depth knowledge of cancer diagnostics and treatments offered within George Eliot NHS Trust and tertiary centres.
- Attend MDT meetings and provide assistance to the clinical teams by coordinating tests, investigations and outpatient appointments as a result of MDT decisions.
- Develop good working relationships and liaison between other departments and Healthcare professionals within George Eliot NHS Trust and relevant tertiary centres.
- Use the Somerset Cancer Register to update the patient record with clear and concise notes detailing any interactions.
- To have working knowledge of the common barriers, milestones and activities that contribute to the delivery of the 28 day Faster Diagnostic Standard, ensuring delays are escalated and appropriate action taken to ensure the target is met and high-quality patient experience and safety is delivered.
- Provide insight and data to support learning through RCAs and other performance and governance activities.
- Assist in internal audit of GP referrals data quality and completeness.
- Organise own workload and be able to update Clinical Nurse Specialists and directorate management of progress in line with agreed work plan.
- Monitor and check appointments and diagnostic tests are booked and undertaken in an appropriate and timely manner.
- Ensure patients receive timely and appropriate information in regard to their diagnosis and treatment and signpost to appropriate supportive leaflets and literature.
- Respond to telephone queries with an appropriate referral to CNS or other allied healthcare professional with respect to cancer pathway patients.
- Ensure accurate and timely documentation.
- Communicate directly with suspected cancer patients, relatives and carers demonstrating empathy, understanding and respect. Information discussed and received will often require tact and pathway awareness, to ensure patient safety throughout the cancer pathway.
- Assist the CNSs with the implementation of documentation as appropriate.
- Assist with the preparation of documentation for preparation Cancer Peer Review assessments.
- Be aware of the particular physical and psychological needs of the patient, alerting the CNS so that any necessary treatment and/or reassurance can be given to maintain patient safety/well-being.
- Organise interpreters to overcome barriers to understanding when English is not the patient’s first language.
- Reporting all complaints and untoward occurrences as per trust policy.
- Participatio