Customer Service/sales Advisor

4 weeks ago

Reading, United Kingdom ASSA ABLOY Group Full time

**Open the door to your career journey**

Are you passionate about providing a good customer service and sales? Come and join our Customer Service Sales team in Reading and join an innovative, collaborative environment to allow you to build a career you can be proud of

**What you would do as our Customer Service Sales Administrator**:
As our Customer Service Sales Administrator, you will be responsible for the increase of Customer Service revenue through new sales of Service agreements, sales of additional hardware and chargeable engineer visits.

Reporting into the Service and Support Manager, you would:

- Proactively contact customers to promote the sales of, service agreements, system upgrades, engineer resources.
- Generate and follow up quotations.
- Provide monthly report on sales activities and results.
- Maintain customer database
- Maintain installed products information in ServiceNow.
- Process New Support Agreement through to invoicing.
- Attend service meetings.
- Advise customers of new product offerings.

**The skills and experience you need**:
We are looking for someone who:

- Has proven experience within a tele-sales environment.
- Has excellent customer service skills.
- Can work with technical specifications.
- Has good attention to detail.

**What we have to offer**:
We’re passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us - here’s what we have to offer:

- Learning and career development opportunities, whether it’s online learning, management training or enhancing your skills.
- A competitive salary and incentive schemes.
- Variety of benefits including Private Healthcare with Vitality, Cycle 2 Work, attractive company pension, discounts portal, referral scheme and wellbeing programto name just a few
A strong culture that unites us across geographies, divisions and brands
- **We are the ASSA ABLOY Group**_
- Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 51,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences._

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: One location

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