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Leicester, Leicester, United Kingdom SF Recruitment Full timeJob Title: Credit ControllerAre you a detail-oriented and organized individual with excellent communication skills? Do you have experience in credit control or a similar environment? We are seeking a Credit Controller to join our established business in Leicester.Key Responsibilities:Cash Collection: Proactively collect payments from customers through...
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Leicester, United Kingdom Gafbros ltd Full time**Credit Control** About Us: **Gafbros Ltd **is a well-established family-based packaging company for approximately 45 years in Leicester. We have a great Admin Team and getting substantially busier. **'''Duties'''** As a Credit Controller, your responsibilities will include: - Maintaining accurate records of all chasing activity - Handling disputed...
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Credit Controller
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Leicester, Leicester, United Kingdom Macildowie Recruitment and Retention Full time{"title": "Credit Controller Role Overview", "content": "At Macildowie Recruitment and Retention, we're partnering with a respected North Leicester business to find a skilled Credit Controller to join their finance team. This dynamic role offers a chance to make a real impact and grow with a forward-thinking company.This Credit Controller position is a key...
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Credit Controller
1 week ago
Leicester, Leicester, United Kingdom Macildowie Recruitment and Retention Full time{"title": "Credit Controller Role Overview", "content": "At Macildowie Recruitment and Retention, we're partnering with a respected North Leicester business to find a skilled Credit Controller to join their finance team. This dynamic role offers a chance to make a real impact and grow with a forward-thinking company.This Credit Controller position is a key...
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Credit Controller
1 week ago
Leicester, Leicester, United Kingdom NEXT Full timeJob Title: Credit ControllerLocation: Head OfficeSalary: Competitive plus bonus & benefitsWe are seeking a diligent and proactive Credit Controller to manage and maintain our accounts receivable, ensuring timely recovery of outstanding debts. This role is critical in supporting the Sales Ledger function, handling c.£350m per annum across 1,300 key strategic...
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Credit Controller
1 week ago
Leicester, Leicester, United Kingdom NEXT Full timeJob Title: Credit ControllerLocation: Head OfficeSalary: Competitive plus bonus & benefitsWe are seeking a diligent and proactive Credit Controller to manage and maintain our accounts receivable, ensuring timely recovery of outstanding debts. This role is critical in supporting the Sales Ledger function, handling c.£350m per annum across 1,300 key strategic...
Credit Controller
3 months ago
**Company**:Flogas Britain**Req ID**:6960**Salary**:DOE**Location**:GB, LE7 1PF**Contract Type**:Permanent**Date Posted**:28 Feb 2024**Description**:
- Job Purpose- Reporting to the Credit Control Team Leader and based in our Head Office in Syston, Leicester, the purpose of this role is to collect overdue debt in a professional and timely manner from both consumer and commercial customers across all our business operations.- Accountabilities- Responsibility for a portfolio of customer accounts focussing on collectable debt to meet cash targets
- Requirement to learn credit control processes for all our business operations with secondment to cover absent staff in any team when required
- Learn the basics of legal action recoveries to securing County Court Judgment (CCJ) and enforcement methods
- Seek every opportunity to transfer customers onto direct debit payments
- Authorising release of orders where credit limits have been exceeded or accounts have been placed “on stop” (in accordance with pre-determined approval guidelines)
- Requesting credit limit increases and customer refunds where appropriate, in line with the approval matrix
- Work from Debt Management Tools & campaign tasks, or tasks generated from the automated dunning process
- Completing Tasks in a timely manner in accordance with set deadlines
- Taking ownership of queries raised and liaise with other departments to resolve
- Weekly account reconciliations to minimize unallocated cash
- Placing accounts on stop and referring delinquent debts for legal collection where viable
- Basic complaints handling
- Occasional Saturday working in winter months on a rota basis
- Your Performance will be measured by reference to targets set around the following:
- Timely and accurate completion of the above responsibilities
- Annual objectives which will include KPI’s:
- Aged debt and unallocated cash/credit reduction
- Bad Debt provision referrals
- Queries resolution
- Task clearances / management- This job description is for guidance purposes and the role holder will be expected to do any other tasks as is reasonably expected of them.- Job Holder Requirements- Key Competencies- Experience in pursuing overdue debt to meet agreed targets
- Strong time management and persuasive telephone skills
- Able to work well under pressure
- Numerate and able to work with formulae
- Able to manage complex account reconciliations and query resolution ability
- Proficient in MS Outlook, Word & Excel
- Strong negotiator and query resolution ability
Person Specification- Essential- Proven credit control experience - min 1 year
- Team player and target driven
- Flexible with a willingness to take on additional tasks and responsibilities without complaint
- Ability to communicate effectively (verbal & written)
- 5 GCSE’s (A* to C) including Maths & English
- Proven credit control experience in a high incoming telephone call environment
- Well organised, self-motivated and ambitious
- Desirable- Portfolio Management circa 1,000 customer accounts
- Knowledge of debt collection techniques to pre-litigation stage
- Knowledge of different insolvency types and requirements
- Experience with different computer packages
