Part Time Retail Sales Advisor

6 days ago

Cheltenham, United Kingdom Brewers Decorator Centres Full time

**Part Time Retail Sales Advisor**

**Cheltenham**

**16 hours per week**

**3 days Saturday 8am until 5pm, Tuesday 1pm until 5pm, Thursday 1pm to 5pm**

**Salary £9,233.00 per annum plus pension and company benefits**

We have an opportunity for a Part Time Retail Sales Advisor, to join the team on at our Cheltenham Branch, to provide exceptional service to our customers in store. You will play a vital part in helping us serve customers and keeping the branch running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.

Since opening on Kingsditch Trade Park in 2016, we have been supplying local trade and retail customers with the widest range of decorating materials and providing expert advice to our customers on all things decorating. In store customers will find the widest selection of trade and designer paints, wallcoverings and a huge choice of decorating tools and equipment.

Since opening, our friendly and experienced team have been recommending products and giving expert advice to customers in store - this is how we’ve managed to build up such a strong reputation and customer base in Cheltenham. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.

In a team of four, you will be promoting the branch and our Company product range to bring in new business and help with overseeing the team. You will be responsible for assisting the Branch Manager, in their absence and play a vital part in ensuring our customer experience meets our usual high standard by being the first point of contact for our customers.

A family run business for almost 120 years; we are proud of our long history in our industry and have grown our branch network to over 200 stores nationwide in the Brewers Group. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.

**As a Retail Sales Advisor for Brewers, some of your responsibilities will include**:

- Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
- Use product knowledge to provide recommendations and help customers find the best product for their needs
- Mix paint for Customers, process specialist orders, and request special stock within the Branch network
- Developing sales of the Company product range including wallpaper, paint and fabric
- Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
- Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
- Assisting with stock maintenance in the branch
- Unload deliveries and ensure stock is distributed throughout the store
- Keep our Warehouse organised and safe, in line with company standards

**Who we are looking for to join our team**:

- Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
- Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
- Enjoys working and supporting a team, but can always be relied upon to work as an individual
- Willing to attend training to become a Fire Marshall and/or First Aider if required
- Flexibility to cover in other local Brewers stores if needed
- Keen to learn, develop skills, and progress within our industry

**In return we offer a comprehensive benefits package consisting o**f:

- Competitive rates of pay
- 31 days holiday including bank holidays increasing with service (pro rata for part time)
- Free life assurance
- We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- Brewers Colleague discounts giving you huge savings on your home improvements
- Employee Assistance Programme - accessible to colleagues, partner/spouse and dependants
- Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments
- Discounts and rewards with selected partners - major high street brands, supermarkets etc
- Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
- Staff uniform and uniform cleaning tax relief
- Comprehensive Induction Programme
- After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District

Please note -this role may be removed from listings before the closing date if we are successful in finding an appointment.

Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate

IND1

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