Network Engineer
6 days ago
Network Engineer
**The Company**:
Founded in 1998, Technimove has enjoyed over two decades as the industry’s leading Data Centre Transformation company. Boasting a global presence with multiple offices around the world, we are relied upon to deliver our core transformational services tomany of the world’s leading I.T. service providers.
We continue to the lead the market, staying ahead of the industry’s ever changing I.T. demands & our experience and expertise across all verticals gives us an unrivalled pedigree.
**The Role**:
The Network Engineer (L2) is responsible for providing support for Technimove’s managed Network services to our clients to ensure that their Network Infrastructure and inter-related systems remain operational.
Through the proactive monitoring, identifying, investigating and resolving of technical incidents and problems, the Network Engineer (L2) are able to restore service(s) to clients. Their primary objective is to proactively review client tickets and applytechnical/process knowledge to resolve them without breaching service level agreement (SLA).
**Role Responsibilities**:
- Proactively monitors the ticket queues.
- Perform operational tasks to resolve all incidents / requests in a timely manner and within agreed SLA.
- Update tickets with resolution tasks performed
- Identify, Investigate, analyse issues and errors prior to or when they occur and log all such incidents in a timely manner. Capture all required and relevant information for immediate resolution
- Provide second level support to all incidents, requests and identify the root cause of incidents and problems
- Communicate with other teams and clients for extending support
- Execute changes with clear identification of risks and mitigation plans to be captured into the change record
- Coach L1 engineering teams for technical and behavioural skills
- Triage and escalation to 3rd line as and when required
- Identify problems and errors before they impact a client’s service
- Participate proactively in all initial client escalation for operational issues.
- Contribute to the change management process by logging all change requests with complete details for standard and non
- standard including patching and any other changes to configuration Items. Ensures all changes are carried out with proper change approvals
- Plan and execute approved maintenance activities
- Audit and analyse incident and request tickets for quality and recommends improvements with updates to knowledge articles
- The role includes an element of out of hours support based on a rota system after successful completion of probationary period - On call rota.
**Skills**:
- Solid experience required in delivering IT technical services within a medium to large MSP organisation
- Solid experience of Managed Services
- Solid working knowledge of ITIL processes
- Experience in working with vendors and/or 3rd parties
- Knowledge of WAN, SDWAN, WLAN, LAN networking disciplines across major tier 1 technologies, together with how these integrate with broader IT&S infrastructures
- Knowledge of how these services connect and enable End Users to perform work related tasks through connecting to server and storage platforms
- Ability to communicate and work across different cultures and social groups
- Ability to plan activities and projects well in advance, and takes into account possible changing circumstances
- Ability to work well in a pressurised environment
- Ability to adapt to changing circumstances
- Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey
**Qualifications/Experience**:
- Minimum of 2 years of experience in a Service Desk environment
- Desirable - Minimum 2 years working for an MSP
- Advanced diploma, degree or relevant qualification in IT/Computing (or demonstrated equivalent work experience)
- CCNA is essential
**Salary**:
£30,000 - £35,000 dependant on experience.
**Benefits**:
- 22 days basic holiday (increasing to a maximum of 25 days)
- Company pension scheme
- Healthcare plan
- Personalised career development plan
- Bonus scheme
**Working Hours**:
40 hours per week Monday - Friday.
**Location**:
This role is predominately based from our **Croydon office (CR0 4WD)** with the expectation to visit client sites as and when required.
- Technimove is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on age, disability, gender reassignment, marriage or civil partnership, pregnancy andmaternity, race, religion or belief, sex, sexual orientation or any other protected characteristic as outlined by law. _
-
Senior Network Engineer
6 days ago
Croydon, United Kingdom Technimove Full time**Senior Network Engineer - immediate start!** **The Company** Technimove is rapidly expanding its specialist IT and Networks consultancy. We are currently offering a wide variety of opportunities to work within challenging and exciting environments with our major clients and SI/VAR partners across all industries. **The Role** As the Senior Network...
-
Network Engineer
11 hours ago
Croydon, United Kingdom Thames Water Full time**Who are we?** Thames Water is the UK’s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing. At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our...
-
SEO Network Cloud Engineer Croydon
1 week ago
Croydon, United Kingdom Home Office Full time**SEO Network Cloud Engineer Croydon** SEO Network Cloud Engineer Croydon - Home Office - Permanent Cloud Network Engineer - Grade SEO Location: Croydon (London) Salary - SEO £41,950 *Please note that new entrants to the Civil Service will be appointed at the bottom of the grade.* About the Client About the Job A Senior Network Engineer builds, administers,...
-
Fibre Network Engineer
4 days ago
Croydon, United Kingdom Operations Resources Full time**Fibre Network Engineer - FTTH hook ups - South of London area** Looking for an experience Fibre to the Home / Property, FTTH / FTTP Engineer to work on the BT Openreach network across the South of London area. Projects are mainly in the SW / SE / KT / SM / CR / BR / DA post codes areas. This is to be the Senior Engineer in a 2-man team doing mainly the...
-
Energy Engineering Apprenticeship
4 days ago
Croydon, United Kingdom SGN Full timeLocation**:Croydon (covering our London patch)** Reference**:REQ2160** Starting salary**:£26,277** On attainment of NCO1**:£29,197** On attainment of NCO2 and ELR**:£34,985** On completion of 2-year apprenticeship programme**:£34,555** **We are launching our 2-year Gas Network Apprenticeship programme and are looking for a diverse range of people to join...
-
Lead Designer
3 weeks ago
Croydon, Greater London, United Kingdom AECOM Full timeTransforming Water InfrastructureAECOM is a world leader in delivering exceptional water programs, partnering with clients to solve complex challenges and build lasting legacies. As a Lead Designer - Water and Wastewater Networks at AECOM, you will be responsible for driving technical delivery of water mains rehabilitation, network reinforcement, and...
-
Lead Wastewater Network Specialist
2 months ago
Croydon, Greater London, United Kingdom oilandgas Full timeJoin our Water Resources team as a Lead Wastewater Network Specialist and contribute to shaping the future of water infrastructure. As part of our rapidly growing UK team, you will have the opportunity to work on complex water projects across the country and abroad.We are committed to delivering innovative solutions through our integrated approach, which...
-
Network Engineering Lead
3 weeks ago
Croydon, Greater London, United Kingdom AECOM Full timeJob OverviewWe are recruiting for a Senior IT Manager position at AECOM, responsible for leading the design and implementation of ICT systems across various industry sectors.Key Responsibilities:Develop and implement ICT strategies to meet client business needsManage a team of engineers to ensure successful project deliveryCollaborate with clients to...
-
Senior Netops Engineer
1 week ago
Croydon, United Kingdom GerrardWhite Full time**Senior Network Operations Engineer - Global Risk Management Org - Perm - Hybrid wCroydon Base** Join one of the world's leading Risk Management and Insurance Broking organisations as a Senior Network Operations Engineer. Working with a business where employees and customers are always at the core of their values and practices, you will be offered...
-
Senior Hydraulic Modeller
7 months ago
Croydon, United Kingdom AECOM Full timeCompany Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the...
-
Infrastructure / Project Engineer
4 days ago
Croydon, United Kingdom Integral Recruitment Ltd Full time**Infrastructure / Project Engineer** £35,000 - £40,000 plus benefits including private healthcare, enhanced pension, rising holidays, funding for training courses, hybrid / remote working (3 days in office, 2 WFH) **Croydon, CR0** **Key Skills**:IT Support, IT Managed Services, Managed Services Provider, MSP, Cloud, Exchange, MS Office, 365, DNS,...
-
Senior Voice Engineer
9 hours ago
Croydon, United Kingdom IDPP Full time**Senior Voice Engineer - UCCE, Call Studio, CUIC** **£450 per day inside IR35** **Croydon 6 Months** My client, a leading managed service provider is looking for a Senior Voice Engineer to join their team on a contract basis for an initial 6 months, with extension beyond likely. This role will be responsible for implementing change, upgrades and...
-
SEO Infrastructure Cloud Engineer Croydon
1 week ago
Croydon, United Kingdom Home Office Full time**SEO Infrastructure Cloud Engineer Croydon** SEO Infrastructure Cloud Engineer Croydon - Home Office - Permanent Cloud Infrastructure Engineer - Grade SEO Location: Croydon (London) Salary - SEO £41,950 - £46,144 *Please note that new entrants to the Civil Service will be appointed at the bottom of the grade.* About the Client About the Job A Senior...
-
IT Support Engineer
6 days ago
Croydon, United Kingdom YourRecruit Group Full timeWe have an opening for an ambitious **IT Support Engineer - 1st / 2nd Line**tosupport clients and to drive growth within the business.With training paid for, healthcare scheme, rising holiday, interest free loan for annual season ticket and company pension scheme, this is a fantastic opportunity for someone who is lookingfor a company that can provide...
-
Water Engineering Technical Director
3 weeks ago
Croydon, Greater London, United Kingdom AECOM Full timeTechnical Project Leadership OpportunitiesAECOM is seeking a Water Engineering Technical Director to join our innovative and collaborative Water Engineering team. In this role, you will lead significant projects, including potable water networks of all scales, covering all stages of design and construction from feasibility to operation, maintenance, and...
-
IT Support Engineer
11 hours ago
Croydon, United Kingdom In Technology Group Limited Full timeIT Support Engineer - £45,000 - Croydon - Brilliant Benefit Package! **Role**: IT Support Engineer **Location**: Croydon **Salary**: £35,000 - £45,000 STE + Brilliant Benefit Package! I have a fantastic opportunity for a IT support professional to get the chance to be exposed to the latest technology in the market. My client is looking for a IT Support...
-
Senior Geotechnical Engineer
2 weeks ago
Croydon, Greater London, United Kingdom Advance TRS Full timeJob DescriptionWe are seeking a highly skilled Principal Geotechnical Engineer to join our expanding team in Croydon.This is an exciting opportunity for someone with extensive experience in geotechnical design and a strong track record of delivering high-quality projects. As a key member of our team, you will be responsible for managing workloads, providing...
-
Energy Engineering Apprenticeship
4 days ago
Croydon, United Kingdom SGN Full time_**Energy Engineering Apprenticeship (Gas Network)**_ Location**:Croydon (covering our London patch)** Reference**:REQ2160** Starting salary**:£26,277** On attainment of NCO1**:£29,197** On attainment of NCO2 and ELR**:£34,985** On completion of 2-year apprenticeship programme**:£34,555** **We are launching our 2-year Gas Network Apprenticeship...
-
IT Support Engineer
4 days ago
Croydon, United Kingdom In Technology Group Limited Full timeIT Support Engineer - £45,000 - Croydon - Brilliant Benefit Package! **Role**: IT Support Engineer **Location**: Croydon **Salary**: £35,000 - £45,000 STE + Brilliant Benefit Package! I have a fantastic opportunity for a IT support professional to get the chance to be exposed to the latest technology in the market. My client is looking for a IT Support...
-
Croydon, United Kingdom Operations Resources Full time**FTTH 2nd Fix Fibre Installations Engineer - BT Openreach** Looking for an available FTTH Engineer to work on the BT Network doing 2nd Fix, connecting the customers premises to the network. May involve climbing poles. Any previous BT training tickets would be great. Need to be confident doing single fibre splices. Driving licence essential. Company...