Head of Business Support
6 months ago
Head of Business Support
- Liverpool, Great Britain
- 100%
- Open-end
Stadler has been building trains for over 80 years. Thanks to our innovation, strength, flexibility and reliability, we are a leading manufacturer of rail vehicles today. Around 13,000 employees work at several production and engineering sites and over 70 service locations in Europe, North America and North Africa.
Stadler Rail Service UK Limited (SRS UK) is a subsidiary of Stadler SRS UK provides a train maintenance service for a growing number of clients in the UK. In the next few years over 150 new Stadler trains will be joining the UK Rail Network which signifies the start of an exciting future for Stadler in the UK. Our current depot locations are in Cardiff, Glasgow, Liverpool, Newcastle and Norwich offering a wide scope of opportunity for someone looking to develop a career in the UK Rail Industry.
We are looking to recruit a Head of Business Support to join the Merseyside Depots. Reporting to the Head of SRSUK Merseyside, the role will lead and manage the MSC & TARA contracts,
ensuring that all contractual obligations are fulfilled, according to maintenance planning, on budget and to the highest standard. Through exceptional and professional leadership, they will further support a culture of excellence and thorough maintenance and train presentation planning.
YOUR TASKS AND RESPONSIBILITIES
- SRMS lead focal point and administrator
- Overall responsibility for Stadler MSC and TARA maintenance contracts in SRSUK
- Provide commercial guidance for all other existing and arising contracts
- Ensuring that Stadler adheres to the contracts in terms of delivering maintenance and train presentation according to the contract KPIs
- To manage performance-related processes for all Fleet related engineering and operational activities
- To plan all activities taken to maintain the fleet, ensuring all work is planned effectively and efficiently to deliver Performance in accordance with company targets, Train Planning and the Performance Regime
- Collate performance data pertaining to contract requirements and feedback to relevant SRSUK parties
- Through data analysis identify trends and feed into performance engineers, Quality Engineer and Head of Performance
WHAT ARE WE LOOKING FOR?
Recruitment and Succession Requirements
- Essential:
- A good understanding of contract and commercial management
- Analytical and planning skills
- Able to reflect and adapt to an ever-changing working environment whilst continually seeking improvement
- Good written and verbal communication Skills
- Must be able to meet deadlines.
- NVQ4 (or equivalent)
Desirable:
- Knowledge of units
- Experience of continuous improvement
- Project management.
WHAT WE CAN OFFER
- In return, Stadler can offer:
- Salary PT&C 5.
- 40-hour working week, Monday - Friday.
- 25 annual leave days.
- Defined contribution pension scheme with Scottish Widows. Auto-enrolment at 4% matched the contribution rate with the option to increase up to 10% which remains.
- Flexi Time Scheme offering up to two days additional flexi leave per month.
- Enhanced Maternity Policy.
- Enhanced Paternity Policy.
- Cycle to Work Scheme.
- Company paid membership of cashback health plan with Healthshield.
I AM HAPPY TO HELP
- Should you have any questions about the position or recruitment process, please do not hesitate to contact us.
- APPLY
- Information for applicantsAmelia Walsh
phone +44 7840 640 305
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