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Receptionist

4 months ago

Camden, United Kingdom Reed Talent Solutions Full time

**Receptionist**
We are One Housing and we create places for people to call home and support them to live well. With a breadth of services and expertise to help people whatever their housing, care, or support needs.
The One Housing Customer Services teams are friendly, knowledgeable and we love what we do. We are proud of our expertise and passionate about the high-quality, service we deliver to all of our customers.
We offer our colleagues a friendly, collaborative workplace and the chance to build a rewarding career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives, each and every day.
**Join our Customer Services team as a Receptionist**
Our Customer Services teams play a central role in achieving our vision. Our teams include our Customer Contact Centre and specialist teams like income collection, rent and service charges and resident management. Often acting as a first-point of contact forour customers we prize our accountability, empathy and a genuine self-desire to be helpful and informative.
We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.
**The role**
We have a fantastic opportunity for someone to join us in the position of Receptionist in our Millwall Offices, London, E14.
This an office based role, 5 days per week, 9-5pm with a salary of £28,000.It is a 6 month Fixed Term Contract.
Your responsibilities will include:

- Opening the reception area at the start of the day and ensuring the area is clear, tidy and organised
- Welcoming and receiving all visitors to the building, including residents and contractors and assisting with their enquiries
- Responding to Tweets and Facebook messages via our social media app
- Answering overflow calls from our contact centre during busy period
- Scanning and franking outgoing mail
- Assist with keys and fob distribution when required

**What you will need to succeed**
- Have exceptional customer service skills
- Have positive energy, a friendly smile and supportive approach
- Have a good level of IT skills and literacy
- Excellent verbal and written communication skills
- Show previous experience in reception/administration
- Have a “can do” attitude
- Be solutions focussed and driven

**The offer**
- **Salary**:£28000
- **Your holidays are important to us.** Take up to 28 days annual leave plus bank holidays.
- **Lean travel.** Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
- **Looking forward to your big bucket list trip?** You can buy or sell up to five days annual leave each year.
- **Get paid to do good.** We offer you two days off on full pay each year to volunteer in our communities.
- **Well done** With our colleague recognition programme you will know when you’ve done a #greatjob
- **Learning never stops.** One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.We’re he...